John
I called about a bad Cypher lock …
I called with a bad Cypher lock and was directed to the right person to get it warranted. They did not want the old one back and sent out a new one that I received within a week. Great service.

Great
Based on 682 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
John
I called with a bad Cypher lock and was directed to the right person to get it warranted. They did not want the old one back and sent out a new one that I received within a week. Great service.
Terrance M.
Fast response, perffect fit.
customer
The overall turnaround and the ease of access on the website.
Daniel W.
web site could be a little easier to use but if I have trouble a phone call always works.
Clay D.
Great product and friendly customer service.
customer
speediness on the delivery
ANDY M.
They under promise and over deliver great products!
JZ
Good prices, fast shipping, good communication