CubeBikReviews of cubebik.com

Reply from CubeBikMay 8, 2023

Hi Cynthia, We're glad to hear that you're pleased with your order. We also checked your order details and found that you initially purchased the Twill Caps in 1 Black and 2 Navy. We apologize if the manufacturing team messed up with the color label and caused the misconception. We hope to serve you again in the near future. Thank you and have a wonderful day! Regards, CubeBik LLC.

Reply from CubeBikMay 8, 2023

Hi Debbie, We're glad to hear that you're pleased with our order. We hope to serve you again in the near future. Regards, CubeBik LLC.

Reply from CubeBikApr 27, 2023

Hello Edward, We sincerely apologize for the inconvenience caused. This is not the kind of experience we want you to have with us. We had to ask for your assistance in providing us with more photos because the initial shot was blurry and the manufacturing team requested more thorough photos to analyze the issue with your product. If you have difficulties with the request because of the cam/phone's quality, you can tell us and we will find another way to help you resolve the order's problem. We understand your dissatisfaction with this situation. However, we also regret that you did not notify us sooner, as this prevented us from understanding the situation and assisting you. Customer satisfaction has always been our top priority, therefore, please follow up on the emails from our Customer Happiness Team for thorough support. Thank you so much for your understanding. Sincerely, CubeBik LLC.

Reply from CubeBikApr 20, 2023

Hello Michael, We sincerely apologize for the inconvenience caused. This is not the kind of experience we want you to have with us. We've checked our support mailbox and found that you had never contacted us before, therefore, we were unable to identify the problem and assist you sooner. Customer satisfaction has always been our top priority. We understand your frustration with this situation and want to assure you that our Customer Happiness Team is reviewing this issue and contacting you soon for further support. Thank you for your understanding. Sincerely, CubeBik LLC.

Reply from CubeBikApr 12, 2023

Hi Kevin, We're glad to hear that you're pleased with our order. We hope to serve you again in the near future. Regards, CubeBik LLC.

Reply from CubeBikMar 27, 2023

Hi Carlene, We're glad to hear that you're pleased with our order. We hope to serve you again in the near future. Regards, CubeBik LLC.

Reply from CubeBikMar 13, 2023

Hello Doug, We're glad to hear that your order arrived safely. If you have any problem with the product after installation, please do not hesitate to contact us at [email protected]. We hope to serve you again in the near future. Regards, CubeBik LLC.