Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones reviews

Showing 1,072 reviews with 5 stars · Clear filters

Lam T.
Mar 6, 2026
Unparalleled customer service
Unparalleled customer service. Their responses were prompt as they demonstrated understanding throughout the whole process. We high recommend and will be purchasing from them again in the future.
Reply from Cuddle ClonesMar 6, 2026
Hi Lam, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team to know you felt supported throughout the process. We’d love to create for you again in the future!
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Diana B.
Mar 4, 2026
Easy to work with.
Easy to reach. Very helpful. Easy to communicate with. Awesome company!
Reply from Cuddle ClonesMar 5, 2026
Hi Diana, Thank you so much for the kind words! We’re so glad to hear you had a smooth experience and found our team easy to reach and communicate with. Providing helpful support throughout the process is something we truly care about, so feedback like this means a lot to us. We really appreciate you taking the time to share your experience!
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Gracia A.
Mar 4, 2026
Awesome customer service
Quick to respond to my email regarding making some changes to my order. Adrianne, the customer service agent who assisted me was very sympathetic and helpful to addressing any questions and concerns I had. I am very excited to get the plush I ordered for my daughter. Muffin, her beloved dog was supposed to be a part of her wedding, happening this month. Sadly, we lost her unexpectedly due to cancer and my daughter is devastated. She was going to put a picture of Muffin on a table so she can be present for the wedding. Im hoping to get this plush on or before the big day so in a way, she will have something tangible to hold on to, not just memories of Muffin. I know this will be a meaningful surprise for her.
Reply from Cuddle ClonesMar 5, 2026
Thank you so much for sharing this with us, Gracia. We’re incredibly sorry for the loss of Muffin. It means a lot to hear how loved she was, and we can only imagine how difficult this must be for your daughter, especially with the wedding coming up. We’re truly honored that you chose us to help create something so meaningful in Muffin’s memory. Adrianne will be so touched to hear your kind words, and we’re really glad she was able to support you during this process. We hope the plush brings your daughter comfort and allows Muffin to still feel present on such an important day. Thank you again for trusting us with such a special tribute.
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Susan S.
Mar 4, 2026
They checked the pictures so they will…
They checked the pictures so they will come out nicem
Reply from Cuddle ClonesMar 4, 2026
Hi Susan, Thank you for this feedback!
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Sue H.
Mar 4, 2026
They are great to deal with and nothing…
They are great to deal with and nothing to much trouble and respond very quickly. I'm sure their work will be perfect.
Reply from Cuddle ClonesMar 4, 2026
Hi Sue, We appreciate this awesome feedback!
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Stephanie A.
Mar 2, 2026
Trust me don't let the price scare u!!
I first stumbled across these lovely creations a few days after our young boy died suddenly from cancer. My husband was heartbroken so I was trying to find some sort of keepsake. I'm so happy I found cuddle clones! At first I wasn't so sure with the steep price, but I decided to go ahead and I'm so happy I did! The customer service to get my stuffed animal to look just right was phenomenal!! I must have sent over 20 messages to make sure they got every little spot! Ty so much again!!
Reply from Cuddle ClonesMar 3, 2026
Stephanie, thank you so much for sharing this. We are so incredibly sorry for the loss of your sweet boy. It truly means the world to us that you chose Cuddle Clones during such a heartbreaking time. Knowing that we could create something that brings comfort to you and your husband is exactly why we do what we do. We’re especially grateful for your patience and all the messages you sent to help us capture every little detail — those details matter so much, and we’re honored you trusted us with them. Thank you again for your kind words and for allowing us to be part of your keepsake journey. Sending you both so much love. 💛
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Andreamaria D.
Feb 22, 2026
They get back to you fairly quickly
She was able to answer all my questions and ensure me that if I had anymore questions, that I can always contact them again. Excellent customer service
Reply from Cuddle ClonesFeb 23, 2026
Hi Adreamaria, Thank you so much for your kind words! 💛 We’re so glad to hear that you felt supported and that all of your questions were answered clearly. Providing quick, reassuring, and helpful service is always our goal, and it truly means a lot to know that it made a difference in your experience. Please never hesitate to reach back out if you ever need anything at all — we’re always here for you!
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Jennifer
Feb 22, 2026
A+ Customer service
I have not received my order yet (I only ordered yesterday), but I had to contact costumer service after I placed my order because I did not see how/where to add on the weighted option. I had a reply from Customer service within minutes and they were able to add it to my order seamlessly. Cannot wait to receive my order.
Reply from Cuddle ClonesFeb 23, 2026
Hi Jennifer, Thank you so much for the A+ review! 💛 We’re so happy to hear that our team was able to jump in quickly and get the weighted option added seamlessly for you. That extra touch can make such a special difference, and we’re glad we could make the process easy and stress-free. We truly appreciate you taking the time to share your experience — and we can’t wait for you to receive your order! We hope it’s everything you’re hoping for and more.
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