Brandy G.
Timely Responses
Timely Responses
Poor
Based on 490 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
Showing 158 reviews with 5 stars · Clear filters
Brandy G.
Timely Responses
Matthew M.
He’s name is Paul, I had a situation with my purchase going to a different address n he was able to help me very professionally
Cyril
J'ai eu un soucis sur ma livraison est John à su régler mon problème en quelques secondes merci encore👌
Chloey G.
very helpfull
Dbzfanlifeofficial
Customer service was really helpful
Theresa P.
The response time was reasonable. Olivia was friendly and took care of my issue. Thank you Olivia
Kaitlyn
I had a little confusion with my order. I received an email saying both of my items had been delivered when I only received one. I reached out to Paul in customer service and received an immediate response as well as an immediate solution. Very helpful and great quality items.
Seth I.
My boy Jimmy needs a raise an error happened with my order and the response time was insanely fast. My order went to $67 to $112 for some reason and my t-shirts I got changed and jimmy fixed the error in 2 minutes as well as informing my order was indeed shipped. Jimmy even stated if the shirts are not the ones I bought they would send me the 2 quality tanks because of inventory. When it comes to online customer service Jimmy takes the throne over amazon, Ups, fed ex you name it best customer support support I've had!