Poor
Based on 490 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
Showing 6 reviews with 2 stars · Clear filters
Matty B.
Cheap quality I definitely overpaid did not fit my Jeep They matched the theme to My dragon Ball ZG but I will definitely be switching to something else Not worth 50 bucks at all and it took almost a month and a half to 2 months to receive the item
Nossa J.
The jumper sizing we bought for our son was smaller than it's advertised and of a bad quality for an $80. They could have suggest the customers to go 2 sizes above. The jumper material rough and itchy on the inside garment and shrunk after 1 wash, could only wore it once and that's it. A $20 Kmart kids clothes is still on a better quality than this. Gave 2 stars because at least we got the item and the picture or colour as advertised.
Katy
Cheap quality—the armor is not printed on the correct side (the front is in the back). Had some shipping issues, but fortunately they sent me a replacement for free.
Reply from DBZ-StoreJun 3, 2024
Hello Katy, thank you for bringing this to our awareness! We truly appreciate your feedback. We strive to ensure every Saiyan receives the highest quality gear. Your input will help us make lasting improvements for all future warriors. Please reach out to our support team so we can ensure you get the correct product. Thanks for giving us the chance to correct this!
Tony K.
The quality of the hoodie is decent. Fairly certain this is NOT official merch. The print on hoodie is mediocre at best. The shipping time is fairly long and at no point since receiving the item have I been emailed or contacted in any way that it arrived. Hopefully in the future, some of this can be resolved.
Reply from DBZ-StoreNov 21, 2023
Hello our email system is automated and you should receive them, unless you have spam linked it on your email. we do have a live chat agent waiting at all times and a phone number if you would prefer to talk in person. if you are unhappy with your purchase please reach out to us and we will make things right. Hello Tony, have we resolve this issue?
Brittnie F.
The quality of the rug sucks
Matteo M.
I recently ordered some earrings from this site, but they never arrived. the main problem, however, is not the site, but rather the delivery company, which although nothing had arrived, on the tracking site it said that the package had been delivered
