Great
Based on 213 reviews
Decoratorsbest4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecoratorsBest provides high-end designer fabric and wallpaper to anyone looking to adorn their home with unique, luxurious items that are difficult to find. We believe that everyone, whether they live in a one-bedroom apartment or a five-story mansion, deserves a beautiful home. Established in 2004, DecoratorsBest is the largest e-commerce company specializing in first-quality designer fabric, wallpaper, trim, pillows and rugs at the best prices. Our 200,000+ products are available to both the general public and to the trade. In addition to offering a wide range of high-end decor items, DecoratorsBest also provides extensive design inspiration and tips on our blog, newsletters, and social media outlets.
Decoratorsbest (decoratorsbest.com) has 213 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
213 approved reviews, newest moderated first
Frank
We were looking for a high quality wallpaper but the wallpaper delivered was not even close to the advertised pictures. Also the return policy is ridiculous. All wallpapers were unopened and returned in original packaging. Nevertheless nearly 40% or $70 were eaten up by several return fees. Be aware… can not recommend this store
Barbie
Quick delivery Very helpful staff
Rhonda
You deserve more than 5 stars. I ordered my paper and the contractor's worker hung it - all wrong, and ruined it all. I ordered more paper and inquired about shipping time because we were ready for the paper but I knew we would have to wait. You had the paper to my house so fast it was unbelievable. THANK YOU!!
Peggy
The samples were nice large pieces, (enough to cover a throw pillow) so I could easily see how they would look. Also, one included a return bag w/ postage paid…. Which Im happy to use since they arent going to work in my room.
BRIAN L.
Very nice fabric, received very promptly.
Angela F.
Their average review is a 1.4 for a reason. It cost me $51 for NOTHING, except headache, time and stress. When it came to my partial refund, I had to remind them and even then she made it clear that in her opinion they weren’t late on returning money (2+ weeks and 12 business days later, I had not received anything, not even an email.). They wouldn’t own up to making a mistake by not reading the note on my order. They were also the rudest people I’ve ever spoken to. I had a great experience with Laurie from WALLPAPER TO GO. They had the same item I needed, CONFIRMED that everything was correct before shipping. That’s all I wanted from the beginning with Decorators… I can’t even finish typing their name because it is so far from the truth. I hope your wallpaper experience is exceptional elsewhere.
JL
Delivered the wrong sample, late, then did not respond to refund request.
Hunter
BEWARE!!! This company is purely a middle man- you buy "from them" and then a third party who knows where with who knows what they actually have in stock sends the product who knows when. I decided after my purchase that I no longer needed the order so I contacted them to cancel. They said I could not because it was already "processed"- silly me, I thought that meant it was shipped or about to ship. Time goes by and no product. I contact Decorators Best and they tell me they contacted the actual seller and there is a delay in shipping (when I ordered their website said "ready to ship" for the product I ordered- FALSE!!!!). So I could not cancel my order but I also cannot receive it. I again expressed I want to cancel and get a refund. Nope, you are stuck was the basic answer. NEVER AGAIN WILL I ORDER FROM THIS COMPANY!
