Excellent
Based on 322 reviews
DuraPro Health4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
Trevor I.
DuraPro was very helpful with working with us on our shipping needs and our timeline. And Devin was great at finding what we need in our faciality.
Reply from DuraPro HealthMay 6, 2025
Thank you so much for the kind words and the 5-star rating. Your review means a lot to us!
Louis
The item has not been delivered. The item has been delivered. Is that 50 characters?
Susan
Soft outer cloth, retains heat pretty well
Reply from DuraPro HealthMay 6, 2025
Thank you very much for this great review, and for shopping with DuraPro Health. We’re thrilled that you were satisfied with our product.
Gregory K. Crabtree D.
The sales representative was very courteous and informative. They presented various options using the website catalog to compare and contrast the options of assistant stools. My staff is pleased with the excellent back and core support this combination back support + front arm support provide during procedures. The target date for delivery was very accurate and gave my office appropriate time to prepare for the transition to the new stools.
Reply from DuraPro HealthSep 27, 2022
Dr. Crabtree, it’s great to hear that you had a positive experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, and we can only do it thanks to amazing customers like you. Thanks again, we hope to serve you again soon.
Doug
Great transaction. Good communication, fast shipping, product was as described. Would do business with DuraPro again.
Reply from DuraPro HealthSep 6, 2022
Thanks for the great review, Doug! We work hard to meet the expectations of our customers, and we’re happy to hear we hit the mark for you. We look forward to serving you again soon!
Dee S. M.
I waited weeks to receive my order...hence; I cancelled the Order with DuraPro Healte dental planet....They continued to give me the run around...I was sent the wrong product...the box sat on my Dining Room table for 3 weeks; never received a Return Lable for this wrong product....I finally found my product (Filters for my Omron Nebulizer) which i was completely out of, and need to do Breathing treatments 4 times a day...I found my Omron Filters on Amazon.com...I ordered my Filters and received them the NEXT DAY from Amazon...I would not recommend this Supplier for anything....
Reply from DuraPro HealthAug 30, 2022
We regret that we weren't able to meet your expectations with this order. In reviewing the details of your transaction, your order arrived to your door 6 days from purchase. Because you received the wrong item, we issued a full refund, no return needed.
sarah K.
Easy to order, and all items shipped promptly.
Reply from DuraPro HealthAug 23, 2022
Thank you very much for this great review, and for shopping with DuraPro Health. We’re thrilled that you were satisfied with our services. We look forward to working with you again soon.
Megan
Ordered 6 office chairs that arrived in perfect condition. Delivery and installation was a smooth process and highly recommend.
Reply from DuraPro HealthAug 12, 2022
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience with us. We look forward to the next time we’re able to serve you again.
