Christine M.
If only your company cared so much…
If only your company cared so much about my initial feedback as you do about getting this feedback on how the product was. I’ve been ignoring the request to review it as this was a gift for someone else. It arrived early due to a website malfunction. I had to go through the steps to order twice and the second time it didn’t register the date I wished for it to be delivered. It said the billing address and name was the shipping address. I have no other feedback as again, this was a gift for someone.
Reply from Di Bruno Bros.Jun 22, 2026
Hi Christine, Thank you for taking the time to share your feedback. I'm sorry to hear about the issues you experienced while placing your order and that the gift arrived earlier than expected. We appreciate you bringing these concerns to our attention. If you ever encounter an issue with an order and need assistance, please feel free to reach out to us at [email protected]. We're happy to help with shipping address updates and can often adjust shipping weeks when requested. While we cannot guarantee a specific delivery date, as these items are shipped through a third-party fulfillment partner, we can work with you to schedule the shipment as close as possible to your preferred timeframe. Thank you again for your feedback, and we appreciate your support. Best regards, Annie