Di Bruno Bros.Reviews of dibruno.com

Reply from Di Bruno Bros.Oct 19, 2026

Hi Rick, Thank you for sharing your feedback. We’re sorry to hear you had difficulty making changes to your order before checkout. If you ever experience any issues while placing an order or need to make changes, please feel free to contact us at [email protected] or call us at 215-599-1363. We’ll be happy to assist. We appreciate your feedback and hope to make your future shopping experience easier. Best regards, Annie

Reply from Di Bruno Bros.Sep 24, 2026

Hi Pamela, I’m sorry the gift note hasn’t arrived yet, and that the 10% offer’s club exclusion wasn’t clear before you tried to use it. We can look into the gift note and the offer if you reach out to [email protected] with your order number and the email address used at checkout. We also appreciate your feedback about making exclusions clearer upfront. Best,

Reply from Di Bruno Bros.Aug 4, 2026

Hi Tom, Thank you for your feedback and for your continued support! We're glad to hear your order arrived on time and that you enjoyed the quality of the products. We're sorry to hear the ordering experience was frustrating. We'll be sure to share your comments about the item selection and default quantities with our development team so they can review and improve the checkout experience. We appreciate you bringing this to our attention, and we hope your next order is much smoother! Regards, Annie

Reply from Di Bruno Bros.Aug 4, 2026

Hi Jane, Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your recent experience didn't meet your expectations. We'll be sure to share your comments with our team, as customer feedback helps us improve our product selection and overall experience. We truly appreciate your support and hope to have the opportunity to serve you again. Regards, Annie

Reply from Di Bruno Bros.Aug 3, 2026

Hi Wendy, Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed the quality of the cheese. We appreciate your suggestion about placing paper between the slices before vacuum sealing. We'll be sure to share your feedback with our fulfillment team as they're always looking for ways to improve our packaging and customer experience. Thanks again for your support, and we hope to serve you again soon!

Reply from Di Bruno Bros.Jul 2, 2026

Hi Mary Thank you for reaching out, and I'm so sorry to hear the cheese arrived melted. We'll send a replacement for the damaged cheese at no charge. We apologize for the inconvenience and appreciate you bringing this to our attention. Please let us know if there's anything else we can assist you with. Best regards, Annie

Reply from Di Bruno Bros.Jul 2, 2026

Hi Frank, Thank you for taking the time to share your feedback. We appreciate your comments regarding the package size and value. Your feedback has been noted and will be shared with our team as we continually look for ways to improve our products and customer experience. Thank you again for your support. Best regards, Annie

Reply from Di Bruno Bros.Apr 9, 2026

Hi There! Thanks for sharing your feedback. We don’t offer Easter Pie on dibruno.com, so this review may have been intended for a different purchase. We’re happy to help clarify if you’d like to contact our customer service team at [email protected].