M D.
Product fit
Product fit

Excellent
Based on 536 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.
Discount Salt Pool (discountsaltpool.com) has 536 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
536 approved reviews, newest moderated first
M D.
Product fit
Rev Rod K.
As always, Discount Salt Pool has come through again. Order arrived on time, well packaged and complete. Thanks again!
Art M.
The complete process took 4 to 5 days. Order to delivery and install. Part was well packed and protected against bumps and being tossed around.
d W.
helped me pick the right system and a good price
Elliott
Quick service. Described product clearly. Not the lowest price though because I found a better deal after I placed my order.
ONEPHALYNX
I purchased a saltwater chlorinator from this company and followed all of the guidance provided to ensure that it was installed correctly. After installation, we discovered that several of the functions advertised on the company’s website were not yet active or available for this model. We paid a significantly higher price for the upgraded control system specifically because of these advertised features. Without them, the control system provides little to no additional value and is essentially useless in its current state. After a week of trying, we have yet to reach anyone at the company or the manufacturer of the chloriation system. It might have been better to buy from a reputable dealer and a known brand. I have ben calling and stuck on hold for an hour before it hangs up on me. This is the number I have been calling: 866-766-5243
Reply from Discount Salt PoolJul 27, 2026
Greetings, we are more than happy to assist you. We'd certainly like to better understand your situation and do anything we can to address it. We've sent a request through Trustpilot for more information. So that we can better understand, you can also send us details such as your order number & more about your issue to [email protected] We will not "ghost" customers and we take pride in be a resource people can rely on. You can call our support team or create a help ticket 24/7 here: https://www.discountsaltpool.com/crm.asp?action=contactus Update: Trustpilot reports that you have not shared any of your order information within the three days they allow after the request. Without more information from you, we're unable to look more into the issue. Please contact us and we are more than happy to help address any issues or concerns you might have.
Roy M.
All good! A++++
Timothy S.
It's very rare that a company takes enough action to get a person to completely rewrite a review..but that's precisely what DSP did. Admittedly my initial experience was not great, but they reached out to me..addressed all of my concerns..and did everything possible to make it right. With customer service like this...you can be assured you're in good hands. And if you ever have the pleasure of dealing with Sonny, he truly cares and does what's necessary to keep his company 5 star rated. Amazing team..what a complete 180 and a showing of what truly caring about your customers looks like.