DollamurReviews of dollamur.com

Worst customer service ever! Lies upon lies. They never shipped my mats in time. Had to buy temp mats for my grand opening. Spend the extra money and don’t waste your time with them.

Very poor customer service and a lack of communication after purchasing. I was left in the dark as to when my shipments would arrive and the carrier they hired was not very professional. It took days to get a reply and some emails were left unanswered. Both orders arrived damaged and when contacted they said there was nothing they could do. I wish that no one else has to go through what I did.

The product is top notch. I am very pleased with it. However, your customer service has a long way to go. I sent a detailed email with questions regarding several products (carpet-bonded foam and fit-tech rubber flooring). All I received in an email from their "Fitness Manager" was this question, "How can I help you with your flooring?" It's like she didn't even read my email. I then responded with another detailed email and put my questions in bullet-points so they would be easy to see. She never did answer all of my questions. She finally put a quote together for the carpet-bonded foam which answered my pricing questions, but that was after 3 weeks of emailing. I still don't know anything about fit-tech flooring. After waiting 3 weeks to find the price of the carpet-bonded foam and finally receiving the cost I realized I don't have it in the budget right now to get the fit-tech, but it would be nice to have gotten some information for future reference. I am a Recreational Life Director at a university so I have several uses for this flooring, but I still didn't get any information.

Great quality mat. The salesman was very polite and knowlegable

5 Stars as always. I use Dollamur for all of my Street Jitsu gyms.

Chuck was great even got the mats to me in speedy fashion. The mats are perfect for my home gym.

The mats are fantastic! Great service! Mats came sooner than I expected

The mats I bought are very good. I'm happy with them. They should be for the the price. I was unhappy with the shipping and condition. The mats had grease spots on them. I was able to clean the spots with some soap and water. They were packaged in flimsy cardboard which couldn't protect them from anything. The straps for the Mats were stuffed into the box in a nest (not rolled up or anything). Also the straps were the wrong size. They are too big and won't work for my mats.