Bad
Based on 195 reviews
Drift1.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.
Drift (drift.com) has 195 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
Showing 142 reviews with 1 star · Clear filters
Jo P.
Linen Pants 🤮 DO NOT ORDER CLOTHING FROM THIS CHINESE COMPANY THE LINEN PANTS ARE ABSOLUTELY HIDEOUS.I COULDNT EVEN RATE THE QUALITY, ITS THAT BAD.OVER PRICED & SUBSTANDARD FABRIC.READ THE POOR REVIEWS THAT JUSTIFY THE DISGRACEFUL BUSINESS PRACTICES. CUSTOMER SERVICE IS NON EXISTANT.
Agata
Delivery takes FOREVER AVOID
jonfit
Horrible customer service! Signed up for subscription and never received any of my orders for 2 months. Was told I could not get a refund. It is a total scam! Each time I contacted customer service they said they would send out a replacement and that was never received either. Don't waste your time or money! Someone needs to investigate this company for fraud!
Chantal P.
If I could leave a zero I would Very very unhappy with the customer service Locked into a subscription forced to pay for another order I didn't want Super super unhappy
Karen B.
Scammed into a subscription. I cancelled it and then got an email to say that my order is on the way, so I have cancelled again. Product is nothing special and costs a fortune. Furious is not the word!
Miss C.
Product is not as good as expected, especially for the price paid!! Locked into an unwanted subscription. Very poor product, do not buy, smell does not last
Customer
Like others have said, you get locked into a subscription without even realizing it. When you try to cancel, their website conveniently crashes at the final step, making it impossible to get out of the subscription. Feels completely intentional and very unfair.
D W.
Buyer Beware. I made a one time purchase and they automatically billed me for a subscription service without my approval. Once I discovered they had be billing me for a subscription, I emailed them to cancel the subscription that they had forced upon me. They confirmed that they would cancel my subscription but continued to bill me for 2 additional months anyway. They denied my request for reimbursement of the charges they made after confirming my cancellation. I would not recommend purchasing from Drift due to the deceitful nature of their business practices.
