Jean
Good experience
Good experience. Very responsive.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback! We appreciate your business!
Excellent
Based on 41 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide dumpster rentals in 10, 20, and 30 cubic yard roll-off containers. You will find our service to be exactly what you need, when you need it, at an affordable price.Knight Transfer Service provides roll off dumpsters for waste and recycle removal. Our inventory consists of 10, 20 and 30 cubic yard dumpsters and we serve, West Michigan, Lansing, Ann Arbor, Livonia, Detroit and surrounding cities.
Knight Transfer Services (dumpstr.com) has 41 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
41 approved reviews, newest moderated first
Jean
Good experience. Very responsive.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback! We appreciate your business!
Greg
Great to work with. Fair price and extremely prompt.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback! We work hard for our clients and we are glad to know that we were on time and at the right price for your project !We appreciate your business!
Stan
My experience was horrible. initially they sounded very professional and courteous. That's what drew me in. 1) They did not recommend the correct size container. l explained what size was needed, the container they sent was to small. They agreed to send out another container, of course their is a delivery charge and the other container would cost more money. 2) They told me the container would be delivered within two days, lt was a week before the container arrived. This was after a daily reassurance the container was on its way. Waiting for the container, l had a CREW of five men sitting around everyday until eventually they were sent home everyday the container was not there. Result - cost a lot more money. 3) After the container was loaded, it sat in the driveway for another 4 days after giving notice and being told the container would be pick up the next day after proper notification. Sitting in the driveway restricted the men's ability to work. Result - cost a lot more money. l would NEVER RECOMMEND Knight Transfer Service under any circumstances.
Reply from Knight Transfer ServicesNov 14, 2017
Stan, we tried to reach out to you to discuss these concerns. Since you were not available and you didn't return our email, we want to address publically that your complaints do not align with the delivery date that we promised you at the time of your order. We do the best we can to recommend the correct size based on the information that our customers provide for us. We understand that in very isolated cases we do not send the correct size because of the information we were given over the phone. We pride our self on delivery the same day, when possible, and pickup within 24 hours if needed. This is the experience that the majority of our customers enjoy. Stan, while we were not able to communicate this with you we would like you to know that we appreciate the interaction and the opportunity to hear both sides of the service call.
Kyle
ontime and always able to get there at the last minute.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback! We always do our best to get to you on time - even if it is the last minute! We know how projects can go and we have more dumpsters locally than any other company. We appreciate your business!
Buz
Great Company !!!! Always there on time and never a problem
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback about our timeliness ! We appreciate your business so much!
Larry
Dependable, easy to schedule and are willing to work with conditions.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you Larry! Can you tell us what we can do next time to make your experience a 5 out of 5 stars? We are always eager to make every experience the absolute best it can be!
Constance
This company is quick to respond, reasonably priced, helpful, and personable. I feel like I'm dealing with a family company when I call. I have tried others and been disappointed at the pricing or the information. Knight Transfer has provided great service to allow us to empty out some large buildings for renovation. I will work with them again!
Reply from Knight Transfer ServicesNov 14, 2017
Constance You ARE dealing with a family company and we hope that you now feel like one of us. We will absolutely look forward to helping you with future renovation work! We appreciate your business!
Gene
Mark was great and service on time.
Reply from Knight Transfer ServicesNov 14, 2017
Thank you so much for taking time to give us this feedback! We appreciate your business!