Reply from Mighty Plugs: The World's Finest EarplugsJul 17, 2015
Dear Lori,
The 2 users did not know how to insert the ear plug correctly, whereas 99.9% of our customers can easily figure out how to insert these moldable ear plugs.
Lori, to be clear; one size cannot fit all! The customer creates their own perfect size that fills their ear canal and (seals) it.
Our ultra-high blocking beeswax earplugs are soft and moldable & are meant to be made smaller for children and those adults with smaller ear canals; by simply pinching off some material.
For those with larger ear canals, one can simply combine the earplug material to make a larger earplug
Lori, when our earplugs are inserted correctly they stay securely in the ear canal at all times and block out more sound than any other ear plug on this planet!
Lori, we all wear them so please follow these instructions below EXACTLY, and you will. be very pleasantly surprised:
1. Just as you are about to insert, take ONE ear plug and {work it or knead it} thoroughly between your fingers or hands for at least 15 seconds to make it soft, moldable and to disburse the Pure Lanolin throughout the ear plug.
Pure Lanolin makes the ear plug slightly “tacky” so that it stays securely in the ear canal and seals it. When the ear plug is soft and moldable and ready to insert, it doesn't matter what shape it is; round, flat, long or narrow; just follow the next step.
2. Using the tip of your index finger, push FIRMLY& FLATTEN the ear plug IN and AGAINST your ear canal (until you feel a GOOD SEAL!) If it doesn't seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds and it will seal well.
3. Now take the other ear plug, prepare it the same way& insert it into the other ear. With both ear plugs inserted correctly & sealing the ear canals, you’ll notice a huge improvement.
4. To Remove: Simply pinch the ear plug with your thumb & index finger and gently pull downward and out.
Lori, we are with you (all the way) with having complete success with our earplug; Please feel free to call our office and we will walk you through inserting our earplug while on the telephone.
Kindest Regards;
Lisa-BPI customer service
800-226-1884