Reply from Mighty Plugs: The World's Finest EarplugsFeb 8, 2015
Dear J. Taylor:
We choose to be an honorable company by inviting (all) comments, for we want everyone to know that we are not (selectively) choosing the best reviews to sell our product.
We've chosen this policy for we know that we have done our best and created a magnificent ear plug. Since we do not control any or all of the reviews, potential customers can see that 99.999% overwhelmingly (love) our ear plug.
We are aware that we cannot please (everyone), and yet we know from all the feedback, that our soft and moldable earplug is simple and pleasing to (almost) everyone; and yet it can be confusing to the few.
We enclose with each order, an instruction card for (preparing) and (inserting) this fine ultra-high blocking ear plug. Sadly, not everyone reads the card, and many in their haste and long overdue (need) for a real ear plug, simply rush to insert the ear plug with out reading the card and preparing the ear plug first as it describes.
J. Taylor, the ingredients are all natural, Beeswax, Lanolin, Cotton; and they need to be assimilated or combined by simply (working or kneading) through one's fingers for at least 15 seconds before inserting them.
The kneading disburses all the ingredients so that they do not feel sticky, and being (soft and moldable), they easily conform to the ear, seal it and block out MUCH. Most people overwhelmingly LOVE the smell of beeswax, yet we accept that you do not appreciate the scent of beeswax.
We proudly guarantee every customer's satisfaction, so please feel free to contact us by e-mail or phone and we will surely arrange for your return and refund.
J. Taylor, before giving up, just once more; knead the ear plugs for 15 seconds to make them soft and moldable. Then insert them. You may be very pleasantly surprised (even shocked), at how well they conform to your ear and how much sound is now being blocked out. If the scent of Beeswax is not appealing to you, you can apply just ONE drop of an essential oil to the ear plug, like lavender ect ect.
Most sincerely
Mary-customer service