Average
Based on 175 reviews
EasyRinger3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make it a local call for anyone to reach you no matter where you are. EasyRinger offers international voice and messaging services to individuals and small businesses.
EasyRinger (easyringer.com) has 175 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
175 approved reviews, newest moderated first
Toni H.
I accidentally entered the wrong email when signing up and Brian was able to resolve my issue very quickly! I also wanted a refund after selecting the wrong option and Brian was able to issue it the same day!
Reply from EasyRingerAug 20, 2025
Thanks for the feedback and I'm glad that went smoothly for you!
Muhammad Rizwan Iqbal W.
wonderful experience. very quick and supportive.
Reply from EasyRingerAug 20, 2025
Thank you very much for taking the time to provide your feedback.
Zayn S.
My experience with EasyRinger was deeply frustrating and unprofessional. I contacted their support team regarding a service issue and was assigned to Brian. Instead of resolving the problem, Brian delivered delayed, dismissive responses – often taking two or more days to reply to simple queries. When he finally did respond, the tone was passive-aggressive and unhelpful. He made no genuine effort to investigate the issue, provided vague explanations, and ultimately blamed me rather than acknowledging any possible fault on their side. There was no escalation, no resolution, and no refund offered – just deflection and a closed case. For a service that people rely on for communication, this level of support is unacceptable. EasyRinger’s response times are too slow to be taken seriously, and their representatives show zero accountability once they’ve received your payment. If you're considering EasyRinger, save yourself the time, stress, and money – their service is unreliable, and their support is even worse.
Reply from EasyRingerAug 20, 2025
Hello, I'm sorry to hear about your experience. We reviewed your case and can see that there was a lot of unfortunate timing involved. First of all, we were short-staffed at the time. And, we can understand why you interpreted the responsive as passive-aggressive or dismissive and we've shared the feedback and discussed it. Our support lead reminded our team of how to better connect with subscribers. We are also expanding our support staff because we've also noticed more backlogged chats. Sorry that we failed you on this one!
Md H.
good service thanks
Reply from EasyRingerAug 5, 2025
Short and sweet. Thank you!
JK
WARNING: Do not sign up with this service. And do not be deceived by their name. There is nothing 'Easy' about them. I rarely ever leave a bad review and usually just let things slide, but i felt compelled to warn others of following: - Money leaving your account without any actual service being provided - Not getting your number activated - Customer support that don't respond - A deceiving company ethos - Notification that last for days saying your number is 'pending' There are plenty of other options out there so please don't make the same mistake as the large % of us that have left a bad review and save yourself the headache.
Reply from EasyRingerAug 5, 2025
Thanks for providing additional information to us through TrustPilot. We reviewed what happened in your subscription and can understand the frustration. Your case was a failure on our part and bad timing. I can see that you didn't get a response within 24 hours after providing the back of your ID and that's when you decided to cancel and receive a full refund. This would have gone more smoothly if you had provided both the front and the back in a single doc as the UI requests, but this isn't your fault. LOTS of subscribers don't do this. For subscribers who use a passport, this isn't an issue because everything needed is on a single page. And, you're right - if we had a UI to allow you to upload both the front and back of an ID, this would have been easier for you. This is something we'd like to do, but it's not prioritized right now unfortunately.
Doğan K.
I was subscribed for 6 months. I needed the redirection for legal purposes. So I didn't know when I was to receive a call. During these 6 months, I seem to have received 4 calls, for which I was informed via email that there's a verification problem with my number. The dashboard and support (Brian, as there's only one guy) told me otherwise. Easyringer refuses to refund, although they can see that the service failed. DO NOT TRUST. Look for other reliable services! To reply: I have contacted support, that's how I learnt I will not be refunded. tier 2 team couldn't resolve the issue. The claimed number was redirecting the call to itself (their response was "it was not failing to redirect"). The number wasn't used for text messages; it got spam texts from some local stores. It's not like I texted them back. That resulted in the balance being zeroed. The Number was not serviced as it was not working properly when it should.
Reply from EasyRingerJul 30, 2025
I'm sorry that your experience did not go well, but if you are having a technical problem, you must contact support and get it resolved so we can refund you in a timely manner. That's one of the reasons we have our money-back policy after signup. The customer support team will escalate your ticket to our tier 2 technical team if they cannot solve it. And if there is extra time to solve your problem (or in the extremely rare case that it can't be solved), we will not hold that wait time against you and we will refund. We always do this. We can't refund if you wait for six months and ask for all six months refund. We have to service your number for those six months. Your number was also used for text messages.
Martin L.
Good substitute for Skype and general telephony management, excellent customer service.
Reply from EasyRingerJul 30, 2025
Thanks for the feedback! Yes, we are happy to help people with Skype numbers who don't want to lose their numbers after Skype shuts down.
I S.
Very good support team and good services too.
Reply from EasyRingerJul 14, 2025
Thank you so much for the 5-star review! We're thrilled to hear that you're happy with our service. If there's ever anything you need, we're just a message away!
