Average
Based on 175 reviews
EasyRinger3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make it a local call for anyone to reach you no matter where you are. EasyRinger offers international voice and messaging services to individuals and small businesses.
EasyRinger (easyringer.com) has 175 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
175 approved reviews, newest moderated first
Liberty Q.
The Customer service was wonderful! I had an issue, and my account was suspended, but they got it back up again fast and were so helpful!
Reply from EasyRingerJul 14, 2025
Thanks for taking the time to leave such a great review! It means a lot to us. We're always here if you need support or have any questions.
Olive H. C.
Top-notch customer service has been quite helpful and responsive within a reasonable timeframe. Communicative and prompt with help needed. Good service, too.
Reply from EasyRingerJul 14, 2025
We truly appreciate the kind words and your 5-star rating! Thanks for being one of our loyal subscribers — we're so glad you're enjoying the service.
Carmela R.
A shout out to Brian for providing great customer service! I had an issue with my subscription and he was able to resolve the issue promptly.
Reply from EasyRingerJul 14, 2025
Hi, Carmela! It’s feedback like this that keeps us motivated — thank you! We're so pleased you're happy with the service.
Ashley P.
Never was able to use it. Tried to set it up. Chose a number. Could only call in the app. Made a call to myself and my bf once or twice troubleshooting. Never used it because it could only be used with the app open! Cancelled and they kept the full month despite Never using it, and not being user friendly at all. I want my money back but their customer service chat doesn't respond...... Zero stars, no recommend. If you want me to take down my scathing, accurate review, give me my money you ripped off for services not rendered. All you did was waste my time.
Reply from EasyRingerJul 3, 2025
Hi Ashley, thank you for your feedback. We’ve looked into our records and couldn’t find any support ticket submitted under your name or email address. Our Customer Support team is always here to help and would have been glad to assist with any issues you were experiencing. If the service wasn’t the right fit, we do offer a refund as long as it’s requested within 7 days of sign-up and the number hasn’t been used for online verification. We never deny refund requests that meet these conditions. We genuinely value our subscribers and would have appreciated the opportunity to resolve this for you before the review was posted. That said, we’ll take your feedback as a chance to continue improving. Thank you again.
Sofiene
I am very dissatisfied I had a line problem, I received calls on an extension using the sip information but then it stopped working, I deposited $10 using Paypal but they were not added to my account, then I tried again with my bank card I managed to deposit $10 and then I paid again for a new US line, still the same problem, I requested assistance again without being able to get help
Reply from EasyRingerJul 3, 2025
Hi, thank you for your feedback, and I’m sorry to hear that you’re dissatisfied with our service. We submitted a request through Trustpilot asking for more information so we could investigate and help resolve the issues with your subscription, but unfortunately, we haven’t received a response from you. Regarding the payment, we’ve experienced some delays with PayPal processing, which can occasionally affect how quickly payments are posted. Had you contacted our Customer Support team, they would have explained the situation and helped ensure your account was properly credited. As for your concern about not receiving support, I truly apologize if it felt that way. While we aim to respond within 24 hours, there may be occasional delays due to high inquiry volumes. That said, we’re committed to assisting every subscriber. If you're willing to give us another chance, please reach out to our team at [email protected]—we’d really like the opportunity to make things right. Thank you again for your feedback.
Mars B.
Please AVOID at ALL and EVERY COST! I have signed up MORE than 2 WEEKA AGO, still not confirmed my account despite sending through my PASSPORT 3 TIMES !!!!! Total FRAUD !!!!!!
Reply from EasyRingerJun 18, 2025
Hello, I was able to review your support ticket and I do see that the support agent misunderstood your concern that the number was "UK wide". We are sorry about that. But, the agent was also correct - you must provide proof of address if you want a UK number. We did not hear a response from you. And, you cannot upload your passport twice - once for the identity and once for the address. You'll not be able to get a UK number without supplying an address document. Your subscription is now closed and you have been refunded in full.
Kristina V.
I haven't experienced any issues with Easyringer's services - everything works well and meets my expectations. On the one occasion I needed support, the team was very fast and responsive. Brian helped me a lot and resolved my issue in a highly professional manner. I really appreciate that.
Reply from EasyRingerJun 13, 2025
Thank you for sharing that great feedback!
Mari O.
I paid for exact number I choose In Florida, but after registration got Kansas number , support didnt help with that, very sad to get not what I paid for at all Also even after getting this number gmail didn’t accept it for verification
Reply from EasyRingerJun 4, 2025
Hello, this is rare, but it can happen when your originally requested number is suddenly not available - but we will always fix it for you by finding a nearer match for you. So, please contact support. The support team can always help with this. Also, virtual numbers do not always work for Gmail verification because they are anonymous numbers and are sometimes blocked. We have a 7-day MBG in place for this purpose.
