Excellent
Based on 2,345 reviews
eFax4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Sheila A.
Awesome service by Joke to help me re-establish my account because my previous credit card had been cancelled and needed to be updated
Reply from eFaxApr 13, 2022
Thank you Sheila for this great review, we will certainly pass this wonderful feedback to Joke and if you need any further assistance at all please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Jody Barrows P.
Glaiza was excellent to work with, very efficient and helped me very quickly!
Reply from eFaxApr 13, 2022
Hello Jody, We are happy to hear that Glaiza was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Julie B.
I had a problem with an old trial account from 12 years ago interfering with my new account. Service was quick and problem was fixed in a jiffy. That does not happen much any more
Reply from eFaxApr 13, 2022
Thank you so much for your wonderful feedback Julie, We appreciate you for sharing your experience here. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Eden T.
Service worked as advertised and Joke was helpful with my account.
Reply from eFaxApr 12, 2022
Thank you so much for your wonderful feedback Eden. We are very happy to hear that our service provided you with convenience and Joke provided you with excellent support! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Mikaël
I have been helped as required by the assistance to cancel my subscription.
Reply from eFaxApr 12, 2022
Thank you for the 5-star review Mikael. While we are sorry to see you go, we appreciate any and all feedback and invite you to use the service again when the need arises. Message us at [email protected] with any questions. Stay safe and healthy eFax Support Team
Bonnie O.
Great customer service! Glazia C was great to work with and got my issues fixed right away.
Reply from eFaxApr 11, 2022
Thank you Bonnie for this great review, we will certainly pass this wonderful feedback to Glazia and if you need any further assistance at all please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Brian F.
very helpful, explained clearly.
Reply from eFaxApr 11, 2022
Thank you Brian for taking the time to send us such a wonderful review. We are very pleased to hear that our support was able to explain this to you clearly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
zhao F.
Prompt response and problem solved
Reply from eFaxApr 11, 2022
Thank you Zhao for your wonderful feedback, We appreciate you for sharing your experience here with us. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! ^GR Many Thanks, Stay safe and healthy, eFax Support Team
