Excellent
Based on 2,345 reviews
eFax4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Brian H.
Glaiza was very helpful on understanding my issues and coming to a resolve. Thank you.
Reply from eFaxJan 24, 2024
We are glad to hear about your experience, Brian, and will be sure to pass along your kind words to Glaiza! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Zenobia Waters, E.
Great customer service.
Reply from eFaxJan 24, 2024
Thank you for sharing your thoughts Zenobia! We will be sure to let Nicole know about your great review, and if you need any further assistance let us know at [email protected] and we will be happy to help! eFax Support Team
Joanna B.
The chat representative did a wonderful job of being prompt with my request and resolving the issue efficiently.
Reply from eFaxJan 24, 2024
We are glad to hear about your experience, Joanna, and will be sure to let Glaiza know about your great feedback! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Deborrah E.
Lorinda, Customer Support was extremely helpful in helping me figure out what I needed to do to activate my account and send an efax. Lorinda was patient in guiding me through; and it was late at night, thank you!
Reply from eFaxJan 21, 2024
Thank you Deborah for the 5-star review. Your feedback is always appreciated and your comments will be passed along to Lorinda. if you have any further questions or concerns, please message us at [email protected]. Have a great 2024! eFax Support Team
maryse
un très bon service et rapide
Reply from eFaxJan 17, 2024
We are glad to hear about your experience, Maryse, and appreciate you taking the time to provide us with such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to assist! eFax Support Team
Lisa
Moe was very friendly and explained things very well. He was very thorough!
Reply from eFaxJan 15, 2024
Thank you Lisa for this great review, we will certainly pass this wonderful feedback to Moe and if you need any further assistance please do not hesitate to reach out to us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Gordon at Seattle Maritime A.
He knew the product very well, spoke good English, and provided very clear and concise instructions.
Reply from eFaxJan 13, 2024
We are glad to hear about your experience, Gordon, and will be sure to pass the kudos along to Azim! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Kamran S.
I have been using MyFax for 2 years almost. Their Fax service is great, We never miss any fax and its transmitted on tim always. They are very reliable and cooperative as well.
Reply from eFaxJan 12, 2024
Thank you Kamran for taking the time to leave us a 5-star review. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, Fax Support Team
