EGOReviews of egopowerplus.com

BOUGHT 2 BLOWERS THAT LASTED LESS THAN 3 MONTHS. NOT INTERSTED IN HONORING THERE WARRANTY OR REPLACING THEM. GOT THE RUN AROUND ON THE PHONE. TOOK THEM TO THE DUMP! BOUGHT 2 MILWAUKEE BLOWERS THEY HAVE BEEN GREAT!

Broken hedge trimmer. They want me to drive an hour and half to get it looked at for warranty. Will not replace. Gonna cost more money in my time going to drop it off then it will cost to buy a brand new one. Absolutely ridiculous. Horrible customer service. I've owned the machine for 4 months and it's already broken. Just buy gas you won't regret it. Do not support a brand that advertises a top of the line warranty but doesn't fulfill when their items break

I purchased a snow blower which does not perform as advertised. Do blow snow 40’, barely blows 1-2’ at best. One of the batteries provided stopped working after the second usage. Won’t turn on, won’t charge, etc. I’ve made sure the outlet works as the other battery charged fully turns on, works etc. I switched battery sides and broken battery still didn’t charge. Called customer service, people there from out of the country, hard to understand. They’re more concerned about the exact date of purchase than assist you for their crappy product! I called three times and their customer service was terrible. I would not recommend this product nor would I recommend this company. They are a miserable company. I ask for a supervisor and was told they wouldn’t attempt to call back for 48 hours. That is BS!

The EGO leaf blower is undoubtedly the poorest excuse for a blower! I am on my second unit in 4 months!! It always "bites" me because of static charges. I will Never purchase another product from the company!! There customer service is quite possibly the worst I have experienced in my life!!

3 years ago I bought a one stage snowblower that uses 2 batteries. I also purchased the leaf blower. One of the original batteries quit working after 2 years & EGO were good at replacing under warranty. The second original battery quit working about 6 weeks after the 3 year warranty expired so they are unwilling to replace it. These batteries were properly stored in a warm location. One battery costs close to half the cost of a new snowblower! The snowblower & leaf blower work great when the batteries are functioning properly. I was considering buying the lawnmower but that is now out of the question.

Products designed to fail ..like trimmer head...and that isn't under warranty. Nor are blades and other parts. Worst is spending an hour on the phone with customer service jumping through hoops. "Find a charger that is not plugged in...plug it in...what are the lights? ...now put in a battery. What are the. Lights! Now put battery into the tool. What are the lights? Now take battery out of the tool. What is serial number now go to your email...answer questions. Now attach copies of your receipt. No. That copy won't do. Go back to where you bought it or call their corporate office?????! I just want a warranty repair on the tool . Even after I contacted Lowes corporate for a copy of the invoice, and escalating the matter, they are still telling me it's not sufficient. I don't suggest buying their products.

I purchased a leaf blowing and it was electrocuting me as I used it so I exchanged it for another one and the same thing with that one. I called customer service and they did not want to help at all ! Trash and unsafe products you’re lucky I’m not a person with a heart issue or I’d be gone using a simple lead blower. The battery for my snow blower only lasts 20 min and they should last 45 plus min ! Buy gas powered everything ! Don’t waste your money on this low quality product

Drive train not working. In for Service for weeks in the winter and no parts available.