Average
Based on 332 reviews
Electric Tobacconist® USA3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
332 approved reviews, newest moderated first
Yvonne B.
I enjoy the hill pods and would order in bulk but your ship charges are sky high.maybe lower them and sell more product in it's place
Reply from Electric Tobacconist® USAAug 19, 2020
We appreciate you shopping with us! We do try to keep up competitively with other online retailers, but we can assure you that our goal is providing high-quality products at the lowest price possible!
Chris Z.
I use this site once a month, always a good experience, always easy to order. I do however think the prices are getting a little to high, I can go to a retail location and get same price. I would also love to see a coupon/ discount every once in a while...
Reply from Electric Tobacconist® USAAug 19, 2020
Thank you very much for shopping with us! In signing up for our newsletter, you receive an automatic 10% discount and are also kept up to date on all sales and promotions that we are running!
Ashley B.
Found an awesome deal on vape juices, order was quick and easy. Delivery was a day or two longer than expected but really satisfied with the 6 juices I received (Only $40!) so far. Thank you!
Reply from Electric Tobacconist® USAAug 19, 2020
We greatly appreciate you shopping with us! We strive to have the best products and to get them to you as fast as possible!
NELLI C.
BEST ONLINE VAPE STORE. Best prices, fastest shipping, wide selection of products. Much better than going to a vape store, extremely cheaper and you don’t have to leave your house.
Reply from Electric Tobacconist® USAAug 18, 2020
Thank you for choosing the Electric Tobacconist as your top vaping source! We are happy to provide the best services in the market - please let us know if we can ever be of assistance. Happy shopping!
Jean S.
I couldn't get my Suorin Edge device to work so I wrote Customer Service. I was sent a new on and couldn't get that working. I have a friend who told me about your product that's why I bought it. I called her to see if she could help me to get the device to work. YOU LEFT OUT IN YOUR INSTRUCTIONS TO PRESS THE LOCK BUTTON 5 TIMES TO UNLOCK IT. It works now thanks to her.
Reply from Electric Tobacconist® USAAug 18, 2020
Thank you for taking the time to write your review. We're very sorry that we missed that step when troubleshooting your device and we thank you for your feedback so we can do better next time! You are always welcome to reach out to our customer care team with any other questions or concerns that you may have. Thank you again!
Khem B.
came in fast and the packaging was good
Reply from Electric Tobacconist® USAAug 18, 2020
We're so happy to hear you were pleased with your order. Thank you very much for your review!
Becky C.
We love the cue and the service is great
Reply from Electric Tobacconist® USAAug 17, 2020
We're so glad to hear you have enjoyed your experience with us and your Cue. Thank you for your continued support!
Dayle Victoria O.
fast service..happy with the products ...will order again!!!
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you for the review! We are so happy that you enjoy shopping with us and we look forward to seeing your orders come through in the future.
