Average
Based on 332 reviews
Electric Tobacconist® USA3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
332 approved reviews, newest moderated first
Mike
Electric Tobacconist always ships super fast, and has a great selection!
Reply from Electric Tobacconist® USAAug 17, 2020
It's great to hear that you were satisfied with your order and your experience with us! Thank you for taking the time to leave your review.
Mariann M.
Received my vape and had it all ready to rock and roll. The first day or so was great, then when I would hit, it tasted like it was burnt and my throat was burning. I assume this is because the coil was bad? that normally takes me about one-two weeks to happen on other vapes I had but to have it happen after two days, was a little disconcerning. Other than that, it seems ok so far, but I have only had it a little over a week.
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you for your review! If you would like any assistance with your device, you are welcome to submit a ticket as we would be happy to help you. You can submit a ticket here: https://help.electrictobacconist.com/support/tickets/new. Thanks again!
Nicole W.
I ordered the smoke gpriv3& I love it! This company is amazing the prices are awesome&my shipping was so fast it came in a week I live in Ohio, I am telling everybody about this site😎
Reply from Electric Tobacconist® USAAug 17, 2020
We're so glad that you're enjoying the G-Priv 3! We ship all orders placed before 2 pm same-day to ensure you receive your orders even faster. Thank you for your review and for your continued support!
Consumer
they always have what i need in stock and shipping is fast. very happy.
Reply from Electric Tobacconist® USAAug 17, 2020
That's great to hear! We're happy we could provide you with the products you're looking for with fast shipping speeds. Thank you for the review!
Chad
Excellent service with great prices. Orders usually ship the same day as ordered. Postal service shipping can be slow at times.
Reply from Electric Tobacconist® USAAug 17, 2020
We're happy that you've enjoyed your experience with us! We are expecting the USPS shipping speeds to improve over time, however, if you ever have any questions or concerns about your order you are always welcome to reach out to us. Thank you for your feedback!
Robert V.
Always have the Supplies I'm looking for and my orders expedited quickly and usually received within a weeks time ...Great Service
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you very much for your review! We're so glad we could provide you with the products you're looking for.
Rain W.
Excellent inventory. Easy to use website. Fast shipping. Item was well packaged so it received no damage during shipping. Will use this company again!!!
Reply from Electric Tobacconist® USAAug 17, 2020
We are happy to hear you have enjoyed your experience with us. Thank you very much for your continued support!
Jerome Michael S.
Although my package came in late but it was not their fault, it was the USPS that needs to be responsible for this issue since I am subscribed to their USPS Informed Delivery and I kept getting updates to this package of when to expect to have it delivered to my house but it was all screwed up not only to this package, but my other packages as well from other sellers. With this transaction, I bought a total of thirteen items into this order, mostly for my new box mod device. A lot of choices to choose from that sometimes I get confused of which I to get. And I am thankful that the customer representatives are always reachable through email. I ask questions and opinions from them and they respond to my email at their earliest convenience. I will definitely come back to this site again and purchase more of their items. Thank you again to the customer representatives for your assistance.
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you very much for your thoughtful review. We're so happy we could help you with your order and provide you with some recommendations. We completely hear you in regard to USPS -- thankfully, we are expecting these delays to improve over time. Please always feel free to reach out to us with any questions or concerns that you may have. Thank you for your continued support!
