EVO Payments (US)Reviews of evopayments.com

This company is fraud and will charge and overcharges with no transparency for your permissions. Our funds were funneled through their off shore accounts leaving no recourse for restitution for the merchant. Beware of them and check your accounts regularly.

My opponent was running mega knight in arena 6. He used his EVO credit card to buy this.

This company is a complete scam! Charges our account without our permission 450.00 for a fee. I was on phone with them to have them refund it and they are going in circles. I asked for a manager or a supervisor they have none available to high call volume well duh. Everyone is calling in because of all the money you are stealing from their accounts. I demand my money. I will continue to call tolls I do get it. Then I will cancel and have others that use this scam of a business to do so as well. Shame of a company. They never called back with a supervisor they called back with a random person. They said they would reinstate 50% back into our account at the end of the month. I have low hopes of that. Do not trust this company they are scammers!

One star is not low enough. I have been with EVO for far too long and will be looking elsewhere. I don't do that much credit card business with them, but that does not deter them from adding extra charge, after charge, after charge, including the one they just pulled, supposedly a one-time infrastructure fee of $450... $450!! That sort of thing is death to small businesses. I have had enough!

I am the office manager for a chiropractic office that used EVO processing several years ago. We recently discovered that EVO has been charging us monthly fees since closing the account in 2015. We stopped receiving email links to our statements back in 2015, leading us to believe that our account had been successfully closed. After recently switching to a credit card that charges only a flat monthly fee, we began to question why we were still being charged processing fees. What we thought were fees we were paying to a more recent company, were actually fees that we were being charged by EVO this whole time. The charges showed up on our checking statements so similarly to our more recent, expected charges, that we never questioned them. We have been in contact with EVO regarding these charges, and we are getting nowhere. They offered to refund us the charges for the past year. Keep in mind they have been charging us for the past 10 years! They keep changing what they are saying, often contradicting their own terms and conditions. We have saved all communication with them, and even found emails we had sent them in 2015 to confirm that the account had been closed. At one point, we were told that we would be receiving a full refund, only to be told later that they would refund us for only the previous year. They are still continuing to charge us! We spoke to customer service on the phone who told us this recent charge was an error and we would be reimbursed within 48 hours. It has now been almost 2 weeks, and we have yet to see that. When we reached out to customer service via email, they again told us the charge was an error and we would be receiving the credit on September 26. So once again, we are being told different things. We have provided our attorney with our initial contract as well as all of our communication regarding this. He is telling us we have a very strong case and will be advising us on next steps this week. DO NOT do business with them!!

Worse payment processing and merchant account provider. They will be so nice until you sign the account. But the honeymoon wont last very long. They will say no processing fee but they will charge you around 7% total fee's at the end of each statement under various bogus names under settlement/discount and this is how they get you. Watchout and stay away from EVOOOOOO. See the proof: For the $31K sales They charged $2169 called rip off !!

I’ve been with EVO for 22 years, and this has been the most frustrating, condescending experience I’ve ever had with a company. All I wanted to do was connect my e-commerce shop to their payment platform. After numerous chats, phone calls, and emails, no one would help me. When I finally called to close my account, I was met with a dismissive rep who treated me like a child, giving me ‘warnings’ for using the word bullshit to describe the system — not directed at her personally, but at the mess EVO put me through. Totally unprofessional. On top of that, they make cancellations deliberately difficult, forcing a 30-day wait while still collecting fees, and their only ‘support’ is an AI bot. After 22 years of loyalty, this is how they treat customers. If you value your time, money, and sanity — avoid EVO at all costs. They are now Global Payments, and Global Payments is far worst.

I processed with EVO Payments for five years and can’t recommend them. From the outset they imposed an unrealistically low per-transaction limit, so any larger order failed automatically. Even when sales went through, funds sat in limbo: EVO held each daily batch for up to five business days, so payouts often hit my bank a full week—or more—after the sale. Chargebacks were managed only by fax, with no online portal, turning every dispute into a paperwork chore. When I closed the account, EVO froze $10,000 in reserves for six months before finally releasing the money. Worse still, their contract requires a personal guarantee, meaning your personal assets are on the line even if you operate under an LLC. If you value cash-flow stability and modern support tools, look elsewhere.