ExaVault Cloud FTPReviews of exavault.com

My company have used Exavault since 2007 (now 2014) and the service has been reliable throughout. For a reasonable cost, it allows us to easily share files internally and with customers. I particularly like being able to set up sub-accounts for different people, with access to particular sub-folders only, and then have notifications when files are uploaded/downloaded from specified locations. Also, the service provided has grown with our needs, easily upgrading to bigger packages as we needed more storage. I'd certainly recommend it!

We recently transferred our business to ExaVault. Let me tell you why. I recently became exasperated with a former provider our firm had been with for many years. Its capabilities began, over a period of a month or two, to degrade and ultimately everything totally stopped working. That former provider couldn't find a way to get us running after large commitments of time on our part over a period of three days, all of which now seem wasted in retrospect. Despite being a very, very long term customer they told us our technical issue could not be solved – and that basically was the last we heard from them. I guess the old firm did not understand that an outfit that can tackle the tough issues without giving up is the kind of group we, and everyone else, should want for a vendor. I searched the web and found ExaVault and it looked like they had the capacities and speeds we need. I called them and Dylan and other folks in tech support had us up promptly and running and able to do our work without having to keep trying to be a tech guy myself. He immediately understood the problem and locked in on a straightforward and definitive fix. No more slow speeds and no more getting messages after an hour or two that our uplift wasn't working. Dylan and the group at ExaVault knew that our firm has very tight time constraints and now we don't have to worry about whether we are going to fail to meet a critical deadline because of transmission or other errors in uploading and distributing our very large files. ExaVault cared, even though our firm was new and not a big account at all. THANK, EXAVAULT. Jim - KLF

Based in the UK we have been a customers of ExaVault for 7 years now and throughout that time we have experienced nothing but the highest level of service. Rarely do we have the need to contact customer service but they are always knowledgeable, friendly and able to resolve our issues quickly. They are constantly improving and adding to their products and have given us very high uptime, we can rely our data being available. In a word, excellent.

Exavault’s excellent service, expertise, and people earned my trust many years ago. I look no further for the safe keeping of my company’s jewels. The copyright products I produce are books. My company manages risk, in part, by using Exavault as our Cloud storage. We also use Exavault’s technology and user interface to make simple for novice computer users the international transfer of confidential files. In summary, my impression of Exavault led me to recently begin using Exavault as the example of Cloud storage in a computer class I teach. With supreme confidence, I highly recommend Exavault!

I have been using Exavault for over nine years. They continue to improve my user experience. The ease of use is probably one the main reasons beside stability that I use Exavault. It works great for my customers as a way to transfer large files. I would recommend them to anyone who would ask. Great Product!

I run the media/tech portion of a non-profit organization. I needed a solution that would allow people other than me—the tech guy—to post things to an FTP site. I came across Exavault and have been pleased with it ever since. I love that you can still access things on a FTP client if needed, but can deal with it in a web browser too. I've been very happy with their service as is, but I receive email updates from them talking about ways they are improving the service. I'm impressed by that, and think that this may be the future of FTP—bridging the gap between technological ability, and usability. I would recommend this service to my friends.

We have been a customer of ExaVault for more than 5 years now. They had a great solution when we initially selected them and their offerings have been steadily improving every year, utilizing the latest technology and offering it at a very competitive price. In the few times that I have had to contact their customer service, they have been prompt, professional, knowledgeable and very helpful. ExaVault is constantly looking for ways to improve their product and customer experience. Their Secure FTP solution gave us peace of mind and their uptime record meant that we could access our data anytime. Awesome products and great people.

I'm a web designer with a client who needed to integrate Exavault into his new site. I came across some issues and so contacted Exavault. Though it was the weekend, David was prompt to reply and we quickly solved one of my issues. The other would be nice to have, and I was a bit disappointed that Exavault's literature oversold their theme-customization options, but David explained that a solution required development work on their end, and promised to pass on my comment. Everything is up and running and my client is happy. Great service overall. Thanks, David.