Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Mark F.
In addition thanks to Elaine was extremely pleasant and helpful with logistics, hotels, transportation and tours.
Reply from Exceptional VillasApr 29, 2025
Thank you again for taking the time to send us your feedback. We hope to welcome you back again soon! Warm regards, Elaine and all at Exceptional Villas
Catherine P.
We had a fantastic vacation. Marianne helped us plan every detail from transportation to food so we were able to relax and enjoy.
Reply from Exceptional VillasApr 28, 2025
Thank you very much for your lovely review Catherine. We're so pleased to hear that you had a great Bahamas vacation. Warm regards, Marianne, Elaine and all the team at Exceptional Villas.
Christina P.
Mary was instrumental in helping us plan our trip! Amazing service. Very professional.
Reply from Exceptional VillasApr 28, 2025
Hi Christina, Thank you very much for sharing your wonderful feedback. We're delighted to hear that your holiday planning has been a great experience. Have a wonderful time away! Warm regards, Mary, Alannah and the Exceptional Villas team
George
Communications and information provided has been concise and efficient.
Reply from Exceptional VillasApr 18, 2025
Dear George, Thank you so much for your kind words! We’re thrilled you had a wonderful booking experience with us once again. Wishing you a wonderful time in Turks and Caicos. Warm regards, Marianne, Aoife and all at Exceptional Villas
ZK
Rowena and team were fabulous every step of the way! Highly recommend.
Reply from Exceptional VillasApr 16, 2025
Many thanks for your great review. It was our pleasure to assist with your trip to Barbados, and we hope you have a wonderful time! Warm regards, Rowena, April and the Exceptional Villas team
Jane A.
Yvonne and Rowena provided exceptional service from beginning to end for our holiday at Merlin Bay Villas in Barbados. Yvonne worked patiently over a week or so looking for exactly the right place for us, answering endless questions from my family. She is extremely knowledgable about all the properties in Barbados and gave great advice. And when, after booking, we had to change our reservations unexpectedly, she was incredibly helpful, working with the villa owner to change our dates, without any penalty. After finalizing the booking, Rowena took over and again was extremely helpful and patient in responding to questions and organizing our Platinum Services entry and exit, airport transfers, booking kayaks and snorkels, and most of all finding us the most fantastic chef. I strongly recommend Exceptional Villas, as well as Merlin Bay Villas and our chef Vivian Best. It was a dream vacation, perfect in every way. Thank you Yvonne and Rowena
Reply from Exceptional VillasApr 8, 2025
Thank you so much for your lovely review Jane. It was our pleasure to assist with your vacation to Barbados, and we hope to welcome you back again soon. Warm regards, Rowena, Yvonne and the Exceptional Villas team
Aimee
Julie Kirby was a wonderful help planning our trip to Zermatt this March. She was professional and timely in her communication and went above and beyond in assisting us with our plans. Everything on our trip went very smoothly and we had a wonderful time. Highly recommend!
Reply from Exceptional VillasApr 1, 2025
Dear Aimee, Thank you so much for your lovely review. We were delighted to assist with your holiday planning once again, and we appreciate your continued support. Warm regards, Julie, Aoife and all the team at Exceptional Villas.
Mickey H.
Elaine is great! She has been available and very helpful and very timely.
Reply from Exceptional VillasMar 28, 2025
Hi Mickey, Thank you so much for sharing your feedback. We're delighted to hear that your vacation planning has been positive. Have a wonderful time in Italy! Warm regards, Elaine, Paul and the Exceptional Villas team
