Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Jennifer F.
Incredible service from Marianne thank you so so much !!!!
Reply from Exceptional VillasMar 19, 2025
Dear Jennifer, Thank you very much for your lovely review. We were delighted to assist with your holiday planning and we hope you have a fabulous time in Bahamas. Warm regards, Marianne, Elaine and the Exceptional Villas team
Alex K.
All around fantastic service! Julie has been tremendously helpful in all aspects of planning our vacation, and our trip with be significantly better thanks to her expertise and organizational skills.
Reply from Exceptional VillasMar 12, 2025
Thank you very much for your great review. We're delighted that your plans for Zermatt came together and we hope you have a great time! Warm regards, Julie, Aoife and all the team at Exceptional Villas.
Jonathan E.
Highly recommend. Very responsive, courteous, and helpful representatives.
Reply from Exceptional VillasMar 10, 2025
Many thanks for your kind review Jonathan. We hope you have a wonderful vacation. Warm regards, Marianne, Aoife and all the team at Exceptional Villas.
Mark W.
Noreen and Thais were very response and did an excellent job of finding a place for us to stay and coordinating our needs.
Reply from Exceptional VillasMar 4, 2025
Thank you very much for sharing this lovely review Mark. We hope you have a wonderful time in Antigua! Warm regards, Noreen, Thais and the Exceptional Villas team
Jim G.
“Trust Pilot” is appropriate as when we’re planning an international trip with family you want to be able to trust the people you’re patterning with that they will be your pilot in making sure the journey goes smoothly. That’s exactly what we got using Exceptional Villas. Courteous, professional, flawless, responsive are the best descriptors for their service. Almost a complete turnkey experience. Absolutely no hesitancy in using them and their on premises team of partners. Jim Gifford
Reply from Exceptional VillasFeb 27, 2025
Many thanks for your lovely review Jim. It was our pleasure to assist with your vacation to Anguilla, and we look forward to welcoming you again soon. Warm regards, Gwladys, Elaine and the Exceptional Villas team
jerry O.
We've rented Villas with Exceptional Villas throughout the Carribean and have never been disappointed. Noreen Harrington has been more than helpful on several occasions and gives us confidence that our trip will be fantastic.
Reply from Exceptional VillasFeb 27, 2025
Dear Jerry, Thank you so much for your great review and for your continued support. We were delighted to assist with your holiday planning once again and we hope you have a fabulous time in St Martin. Warm regards, Noreen, Thais and the Exceptional Villas team
Cara K.
Marianne was wonderful leading up to our stay, with help organizing everything and getting pricing + availability for excursions, home chef, etc. George was incredible onsite getting us checked in and making sure we had everything we needed through the stay. The house itself was amazing to celebrate a milestone birthday for my mom with our whole family and we absolutely hope to come back in the future!
Reply from Exceptional VillasFeb 25, 2025
Dear Cara, Thank you for sharing your feedback. We’re delighted to hear that you had such a positive experience and that the birthday celebrations went well. We look forward to welcoming you again in the future! Warn regards, Marianne, Gwladys and the Exceptional Villas team.
Sophie Pelletier M.
Great overall customer service - there was an issue with our reservation, but Exceptional Villas handled it perfectly. Very responsive and professional
Reply from Exceptional VillasFeb 20, 2025
Dear Sophie, Thank you so much for your positive review. We were delighted to assist with your holiday planning and we hope you have a great time in Turks and Caicos. Warm regards, Marianne, Aoife and all the team at Exceptional Villas.
