Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Exceptional Villas
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
The booking agents were friendly and very responsive to questions but the villa staff really made this a one of a kind experience. Our butler, Kalani Smith, handled everything with ease including customized drink orders and our chef Rhimon was truly a culinary artist. We were really pleased with the service. The ocean was right off our steps, so snorkeling was amazing and the house was beautiful!
Reply from Exceptional VillasAug 19, 2024
Dear Phyllis,
Thank you very much for this great feedback. We're delighted to hear that your trip to Barbados was exceptional, and we will pass on your kind words to the villa team.
Warm regards,
Yvonne, Rowena and the Exceptional Villas team
MB
Mary Beth R.
Exceptional Villas is Truly Exceptional!
What can I say about Exceptional Villas except that our experience to date has been SUPERB! From our initial contact with Paul O'Sullivan who patiently helped guide us through our villa selection process to Elaine Donoghue our villa concierge who has expertly helped us plan every detail of our long awaited trip to Tuscany, we are just thrilled with the Exceptional Villas team. Elaine in particular has been so responsive to our groups needs that I feel like after all these many months of planning that she has become a friend that we would love to have join us on our Tuscany adventure!
Reply from Exceptional VillasAug 12, 2024
Dear Mary Beth,
Thank you so much for your lovely review. We were delighted to assist with your holiday planning and we hope you have a fabulous time in Italy.
Warm regards,
Elaine, Paul and the Exceptional Villas team
ST
Sandra T.
Friendly helpful communication
Friendly helpful communication
Reply from Exceptional VillasAug 6, 2024
Thanks Sandra for your lovely 5 star review. Warmest regards,
All the team at Exceptional Villas
CU
customer
White Glove Service
White Glove Service
From booking to final day of our vacation, the Exceptional Villa team provided exceptional service. Elaine, our concierge, helped coordinate every little detail of our trip that made it an incredible experience.
Reply from Exceptional VillasJul 18, 2024
Thank you so much for this lovely review. It was our pleasure to assist with your trip to Italy, and we hope to welcome you back soon.
Warm regards,
Elaine, Paul and the Exceptional Villas team
LA
Larry
Exceptional Villas has again served up an Ace of a Trip
Exceptional Villas has again served up an ace with this our most recent family trip to the Dominican Republic. Kudos to Paul, Alannah and Mary – so knowledgeable, so helpful, so hands-on, and so customer-centric oriented. Paul and Alannah helped us find the perfect Villa to suit our family’s requirements, and Mary, our concierge, was simply amazing at helping us plan and arrange a wonderful itinerary and milestone family celebration. The Villa was beautifully appointed, immaculate, spacious, and replete with expansive and comfortable outside seating areas, sun loungers, and relaxing eating spaces for our large family gathering. The large pool, spa, and gym were also wonderful. The home overlooked both the 7th fairway of La Cana and was literally a stone’s throw down the path to a private and serene beach. La Cana Golf and Beach Club was just a 5-minute golf cart ride away and had a beautiful, attended beach, as well as a pool, spa, and restaurants. Exceptional Villas’ onsite Dominican Villa team was exceptional, including our star concierge Malvis and world class chef Israel. Cant wait for our next Exceptional Villa vacation.
Reply from Exceptional VillasJul 16, 2024
Dear Larry,
Thank you so much for this wonderful review of your recent trip to the Dominican Republic. We were delighted to assist with your holiday planning once again and we thank you for your continued support. Looking forward to planning your next vacation!
Warm regards,
Alannah, Paul, Mary, and the Exceptional Villas team
CU
customer
Reliable and Impressive
I can always count on Exceptional Villas to ensure every detail of my reservation is managed. The homes always meet my expectations and are as advertised.
Reply from Exceptional VillasJul 11, 2024
Dear Angela,
Thank you very much for the lovely review. We're so pleased to hear that you had another great experience with us, and we thank you for your continued support. We hope to welcome you back again soon.
Warm regards,
Elaine, Alannah and the Exceptional Villas team
LJ
LJM
Living up to their name!
We recently rented a villa (Nelson Gay) through Exceptional Villas, and our experience was absolutely fantastic! From the very beginning, Yvonne was incredibly helpful and attentive, making sure every detail was taken care of. Her dedication and responsiveness truly made the process seamless and stress-free.
In addition to Yvonne, Paul and Rowena also provided excellent support throughout our stay. They were always available to assist with any questions or needs we had, ensuring that our vacation was perfect in every way.
The villa itself exceeded our expectations with its stunning views, luxurious amenities, and impeccable cleanliness. We couldn't have asked for a better experience, and we are so grateful to the team at Exceptional Villas for making our trip unforgettable. We highly recommend their services and look forward to booking with them again in the future!
Reply from Exceptional VillasJul 8, 2024
Thank you very much for this lovely review. It was our pleasure to assist with your trip to Barbados, and we look forward to helping you plan your next vacation.
Warm regards,
Yvonne, Rowena and the Exceptional Villas team
MR
MR
Great service!
Rowena has been super attentive and helpful! We leave in a couple of days and everything is organized and ready. We cannot wait.
Reply from Exceptional VillasJul 2, 2024
Thank you very much for your great review. We were delighted to assist with your holiday planning and we hope you have a fabulous time in Barbados.
Warm regards,
Rowena, Yvonne and the Exceptional Villas team