Express Casket LLCReviews of expresscasket.com

The transaction of the casket I purchased was ok however I was charged for someone else's purchase of the same casket. I was not notified by Express Casket of the error. I noticed the additional charge and contacted customer service. It took 4days for my refund to be processed and I have yet to receive the complimentary credit I was promised. Poor service

Casket is absolutely beautiful super shiny and they made it arrive when I needed it even with the tight schedule

The service provided was excellent. Expedited to ensure delivery before the holiday and we were in contact to assure me delivery would be arrive on-time.

Scott is a gray guy. He answered all my question about funeral, who is in charge and even questions unrelated to caskets. He also helped me with questions on markers. I was in need and he was comforting. I would highly recommend him him/the company any time. I did get a chuckle when he called me a return customer