Excellent
Based on 250 reviews
Extreme Kartz4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.
Extreme Kartz (extremekartz.com) has 250 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
250 approved reviews, newest moderated first
Ernesto
Timely delivery and quality product. Only thing is I didn’t get the boots for the cables to motor.
Reply from Extreme KartzSep 12, 2024
Ernesto, Thanks for the review! I will reach out to see if I can help with the boots.
Chris L.
Ease of transaction and post transaction status communication were perfect.
Reply from Extreme KartzSep 12, 2024
Thanks for the critical review! Hope your enjoying your cart parts.
Byron
Website was easy to use. Great communication from extremekartz on order. Order was processed fast. Highly recommended.
Reply from Extreme KartzSep 12, 2024
We loved helping you get the right parts for your cart!! Thanks for choosing EKZ!
Danny T.
The ordering process was straight forward. I had a question regarding shipping and the issue was resolved quickly. Would definitely order from them again.
Reply from Extreme KartzSep 10, 2024
Thanks for the review and the kind words Danny! Here to help next time you need some extreme upgrades for your cart.
Donnie B.
Everthing shipped on time and faster than expected. Will gladly purchase from in the future.
Reply from Extreme KartzSep 12, 2024
Thanks for the review. Glad it got to you quickly!
Not H.
If I could give less than one star I would, for Jordans customer service. Now I ordered a battery gauge. I wanted a kit that had the gauge and all the needed wire to connect it. Instead of just ordering, I called. I spoke with Ryan who assured me it came with the harness/wires that was needed to connect it. If it didn't then call him back and he would fix it. It didn't come with any wire. So I called back to get the order fixed. But I kept getting excuses for no wiring. I received a call from Jordan who proceeded to tell me it didn't come with wire and I should just run out and buy some wire and he would credit me 30 bucks or refund my order for me after he tracked down the recorded phone call I had with Ryan to prove I wasn't lying about Ryan telling me he knew it came with the wire/harness and if not he would fix it. I didn't want to run all over the place picking up pieces to make it work. That's why I called, so to make sure I got what I needed to begin with. This guy is a joke! I paid for a complete kit, not part of one. And if I had wanted to run around picking up pieces then I wouldn't have ordered from Extreme Kartz to begin with. Order at your own risk, calling first before you oreder obviously dosen't make any difference on the part that ends up shipping to you and it sure won't guarantee quailty customer service.
Reply from Extreme KartzSep 30, 2024
Hi John. I'm really sorry to hear about your experience. We strive for perfection, so the team has already gotten together to review your situation to look for things we could do better. In this scenario, I see where the confusion was. Turns out, the vendor's information on this product was wrong/misleading. Hence the reason for our team's confusion and getting the information wrong. But still, we're sorry for how our questions came across. We want to make it right, so I reached out to you and left a VM. We want to help you get the right part for your cart, so please let us know how we can help.
Rick S.
Very rude and unhelpful in dealing with product support for battery they sold. They use the excuse that it was bought before the new owner took over so "We don't care" about your issues. This is a direct quote from the person who claims to be in charge there.
Reply from Extreme KartzSep 30, 2024
Hi Rick. I'm sorry for how we came across there. We absolutely care about your battery issues. With your situation, we're having to think outside the box a little, so thanks for your understanding there. I personally want to do everything in my power to get you taken care of. I reached out to the head of the battery manufacturer a couple weeks ago to push for them to make it right. They said they would reach out to the dealer you were working with. If that doesn't work, we can try reaching out to a different battery supplier to explain your situation and see if they can't cut you an amazing deal on a replacement. Please keep us posted.
Heidi M.
This company‘s customer service is amazing! I will be back again with the next golf cart project! Honest company!
