EZCare ClinicReviews of ezcareclinic.com

Medvidi and EZcare are symbiotic companies. The review will be the same since both are affiliated with each other. Price is high for the service you get. They never sent my prescription to the pharmacy and my script was suppose to be picked up Saturday since I run out of medication that day. Try to get a hold of anybody but no one answers the phone or email but they are quick to contact you when your appointment is near. AND if you try and schedule an appointment before a certain time they call and ask you why you are trying to get more medication before the time frame. Super tedious and painful process. Save yourself the madness. I was trying to save time by doing things online like everyone else but it’s been a headache and now no one is getting back to me. I assume this online telehealth service cares about the patient but whomever sits at the top is looking at us and just counting the money they make on people’s mental health conditions. It should be against the law to treat people this way.

Stay Away – Irresponsible and Unethical Treatment Be cautious! I was a patient at Medvidi EZ Care for two years, receiving treatment for panic attacks. During this time, they consistently prescribed me a controlled medication that was critical to my care. However, during my most recent follow-up, I was suddenly told they could no longer prescribe it. The appointment was with a provider I had never spoken to before. Not only did he refuse to show himself on video during the telemedicine visit, but he also immediately labeled me as “addicted” without any prior discussion or warning. Despite being on this medication daily for two years, they abruptly ended my treatment without any notice or a proper plan for tapering off—a critical concern since this medication can cause severe withdrawal symptoms, including insomnia, depression, seizures, and even death if stopped suddenly. When I asked about tapering, the provider’s only advice was to “go to urgent care.” This response was shockingly irresponsible. It’s clear that their primary concern is not patient care, but covering themselves due to an FDA audit they apparently faced. Their decision to abruptly stop prescribing controlled medications without a proper transition plan is not just negligent—it’s dangerous. There are far better options available with providers who genuinely care about your well-being and won’t put your health at risk for their convenience. According to an attorney I consulted, this level of carelessness could even be considered malpractice. For the sake of your health and safety, avoid this clinic at all costs

Not a good service!

Horrible experience! From the doctor himself to actually getting a legit script. To get to the point, Walgreens would not fill it because the doctor does not have a FL address near my zip code, so I said I would transfer to a mom and pop pharmacy that may have guidelines that are less strict, but the doctor has to revise the script to clarify he has a Florida license because he practices in a few states. This is the 4th day since my appointment and I have spoken to “customer service” every day. My provider could not be bothered to revise a script that he messed up, so I just wasted time and money. I paid for a prescription and did not get it nor am I going to wait this long for it. I will write a review on every platform until this is resolved and dispute this with my credit card company if need be. This doctor was pompous and obnoxious. He started by telling me he was in the top 10% of his class and how many thousands of people he “treated”. I told him that I want a really low dose methylphenidate. Just 10mg ER. He kept pushing for higher dosages like 30mg and I said no over and over and that I want to start low and reevaluate next month. He eventually agreed on the 10mg ER once I gave him enough pushback and when I asked for a booster pill for longer days, he said no because he offered me a higher dose and I wouldn’t take it. What does that have anything to do with it? A higher dose does not last longer. He also told me to go off all my current medications such as Nortriptyline (for depression), lamotrigine, mirtazipine (for sleep) and clonazepam (which I only take for sleep). I have extreme sleep anxiety because I wake up at 5:30am and work 12 hour shifts. He said I won’t have depression and will sleep better if I take his recommended dose of Methylphenidate. Have you ever heard of a patient asking for a low dose of a med and being punished for it? Personally, I am a nurse and cannot imagine treating a patient this way. Horrible provider. Horrible company!

Their website specifically says they prescribe controlled substances for severe anxiety and PTSD, as long as you follow their rules. After paying quite a bit of money to talk to the doctor, I was told that the information given on the site wasn't true, and I was turned down for Alprazolam. A waste of money and time.

I am very disappointed with the service. I had my appointment nearly three weeks ago and was assured I would receive my prescription (RX) by that evening. However, I am still waiting. The call center representatives repeatedly read from the same script, stating they are waiting for the doctor to sign off. This is the third time I have had to wait weeks for my prescription. I recommend finding a better telehealth service. This one is not worth it, and it is expensive with the worst kind of service.

In this economy, $195 is NOT cheap. EZcare Clinic charges $195 for a 10 minute appoint AND if you don't have insurance, you have to pay for the prescriptions as well. Depending on the medication(s), you're looking at about $300 out of pocket, which is my current situation. Initially, they cancelled my first appointment and I asked for a refund. They claimed that it would take a month for a refund, despite me requesting the refund before any appointment took place which is in their "refund policy." After a week, I finally decided to give them a chance and so far, I'm regretting it. The NP said that it could take up to 6 weeks for any relief! WOW! This is too expensive for trial and error. These people want your money upfront without sure results. One of the medications they put me on is doing the complete opposite of what it's suppose to and making me sick, decreasing my already LOW quality of life. EzCare Clinic uses a "one size fits all" approach when diagnosing patients. I never once felt heard or understood during my appointment. I was diagnosed with PD at the early age of 10 years old. By this age, I had been through enough trauma for A FEW lifetimes. That excludes my teenage and adult years. I've been battling this for over TWO DECADES! Everyone deserves to be treated like an individual when it comes to their health but here, you are forced into a box, thrown placebos or Benadryl and sent on your way...FOR $300! That's absurd. I suggest finding a provider close to you and going to see them in person because there is only so much telehealth can do at this point. It was convenient during the pandemic but its useless now because you're not seeing actual doctors. I'll update if anything changes.

After being a patient for over 9 months and NEVER HAVING things happen the right way or in a timely manner, I have come to the realization that EZ care does not care about their patients… only the money. After giveing them a second, third and FOURTH chance after multiple catastrophic failures to give my case the time it needed, and which I paid for. It took leaving a negative review for the prescription team to do their job. Within hours of leaving this review, the 3 months that they had been “working on my issue” was miraculously resolved within hours. It took a public declaration of my mistreatment for them to prioritize me as a patient and actually work on finding my prescription. After 10 weeks of patronizing phone calls where I would be fed verifiably false information that they were calling pharmacies trying to locate my script, it came down to me taking to the internet for them to do their job. This is the SECOND time they did this, with weeks and months of leading me around with empty apologies, unprofessional behavior, and innumerable inconsistencies which led to a breakdown in my health resulting in loss of a scholarship.. among consequences I paid out of pocket for. Despite my repeated request for a supervisor to contact me through this process I finally got a transactional call, from an Eric, AFTER the fact… only to request that I take down my negative reviews for a whopping discount of $30 on my next visit! The audacity it takes to ask me to remove a review then offer such a pathetic discount really paints a picture of what we are worth as patients. As business owner with years of experience, what SHOULD have done to express their appreciation, gratitude and value of me as a client and to give the company a chance to prove that the TWO experiences that I had were not the standard they hold themselves to. Also, to give them an opportunity to show me that the track record they have now earned as dishonest, misleading, and undependable has been corrected and that the systemic problems within the company regarding communication, patient prioritizing, and management problems have in fact been addressed….my next visit should have been extended as complementary…. Or at the VERY least DEEPLY discounted or nothing should have been offered at all. The pittance which WAS offered of $30 off my next visit is less than they offer for sales and seasonal specials! Am I not even worth a call to the loss prevention department!?!? And, more over, this offer was contingent on my deleting the comments I had left about my own experience, while at the same time admitting that it all had happened and not offering any kind of assurance that I would not have the same experience for the third time. I asked Eric, why would I delete my post if it is true and you haven’t provided proof to the contrary? Shouldn’t you offer me a chance for your company to get this right? Why should I pour another $100+ into a place that has failed me for 9months? His response was that he was sorry that I felt the way that I did and that I was assured it would not happen again… and I was supposed to trust that I would not be yet again paying for a service which would end up CAUSING MORE STRESS, more damage and NEGATIVELY IMPACT MY HEALTH more than when I started? He told me that was all he could do and that he hoped I changed my mind! I will say that it was reflective of this entire experience from start to finish, they inky care about how much money I pay them not if I am actually receiving the treatment I paid for…. Shame of you EZ care!