Average
Based on 748 reviews
Ezoic3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ezoic is an award-winning technology partner for digital publishers and content creators. Our platform provides unique solutions that enable independent websites and video publishers to increase their revenue and grow their audiences without having to depend on Big Tech or engage multiple third-party service providers. Currently, over 40.000 websites use Ezoic and more than 1.7 Billion monthly pageviews go through the system.We offer an array of tools and features specifically designed to meet the diverse needs of digital publishers. Among these are industry-first features dedicated to monetization, site speed optimization, video-creation & sharing, SEO, content-creation and privacy/consent management. Ezoic's technology facilitates the streamlined management of various operational goals, all while ensuring that publishers maintain full control over testing and decision-making processes.One of the core advantages of Ezoic is its proprietary Artificial Intelligence, engineered in-house, which facilitates data-driven decision-making. This helps increase the publisher´s revenue stream without negatively impacting the user experience on their site. Our platform also provides insightful big data analytics that help publishers understand their audience better and optimize their content accordingly.Ezoic is also known for its collaborative environment, fostering a community where publishers can share knowledge and learn from each other. With a focus on sustainable long-term growth and revenue generation, Ezoic stands as a reliable partner for digital publishers aiming to navigate the increasingly complex online landscape.
Ezoic (ezoic.com) has 748 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
748 approved reviews, newest moderated first
Fale Net - Nosso C.
Sem sombra de dúvida alguma, se não fosse pela ajuda de Kelly Atehortua, estaríamos perdidos em relação a configuração do sistema Ezoic. Ela foi um divisor de águas (como se diz no Brasil). Agradeço ao profissionalismo que projetou resolutividade nas ações requeridas. Não há palavras que possa qualificar com precisão o quanto Kelly foi precisa em suas ações. Abrandecemos por todo o trabalho que desenvolveu conosco!
Blog do P.
Lara Sugameli tornou a transição de outros serviços para o Ezoic mais tranquila. Sempre educada e atenciosa.
Joel D.
Había trabajado con AdSense y otros anunciantes durante años hasta que recientemente pasé a Ezoic. La transición pude llegar a completarla gracias a Lara Sugamel y Kelly Atehortua, que me apoyaron durante todo el proceso. En comparación con Adsense y otros anunciantes, los resultados han sido muy satisfactorios.
Grupo R.
Obrigado Kelly por todo apoio e ajuda para aprovação e melhoramento do site
Zelda S.
Basically a scam now; they apparently fired all their human support for "lower tier" customers and if you have any form of problem whatsoever you're basically screwed. I signed up for their Premium plan BEFORE this happened, changed the URL of my website ONLY, and the process to re-authorize my site completely broke. No support. Paying them for less than nothing. Awful company, do not trust, do not use. Even before this their ads were slow as heck and revenue got worse all the time.
Veronica G.
Excelente servicio, flexible, buen pago y muy buena atención. La srta Lara ha sido muy buena guiandome desde el inicio!
Reply from EzoicNov 5, 2024
Hola Veronica, Muchas gracias por tu comentario. Nos alegra mucho saber que disfrutas de nuestro servicio y que Lara te ha ayudado desde el principio. Apreciamos sinceramente tus comentarios, ya que nuestro objetivo siempre es ofrecer el mejor servicio posible. Esperamos seguir ayudándote de la mejor manera posible en el futuro.
Bosco C.
Llevaba años fuera de la monetización con anuncios para mi website, y decidí probar ezoic y la experiencia ha sido muy satisfactoria. La ayuda y acompañamiento de Lara Sugameli es excepcional. Ezoic es muy flexible y te permite un buen control de la publicidad en tu website.
Reply from EzoicOct 28, 2024
Hola, Muchas gracias por compartir tu experiencia. Estamos encantados de escuchar que volver a la monetización con Ezoic ha funcionado bien para usted. Es estupendo saber que Lara fue capaz de ofrecer un apoyo tan excepcional. Nos alegramos de que estés disfrutando de la flexibilidad y el control que Ezoic ofrece para la publicidad de tu sitio.
Tomasz D.
I’ve had an extremely disappointing experience with Ezoic. Their website claims, 'Ezoic can really save publishers a lot of time and stress in making sure that their sites will not be slapped with an Adsense Policy violation!' Unfortunately, this statement turned out to be completely false, and despite my bringing it to their attention, they have not updated this information. After using their service, my 14-year-old AdSense account was disabled for displaying too many ads. I had been using Ezoic’s "Best User Experience" setting, with the fewest possible ads, without any changes for months, yet my account still got banned. When I turned to Ezoic for help, they spent two months trying to figure out what went wrong. Despite claiming that I was their 'highest priority' and involving a so-called 'Google representative,' they ultimately failed to resolve the issue. What’s worse is that Ezoic withheld $3,148.26 in payments and never released the funds, claiming that Google took the money due to account violations, supposedly because it cost Google about $4,400. To add insult to injury, Ezoic charged me for their premium service for that time (2 months = $880). Essentially, they charged me for ... taking my money. This felt like a breach of trust—being charged for a service during a time when monetization had already been cut off, and with funds withheld under disputed circumstances. Their failure to provide adequate support and take responsibility for what happened has left me incredibly frustrated. If you’re considering using Ezoic, be very cautious. Their promises of protection from AdSense issues are misleading, and you may find yourself in a similar situation to mine. I appealed to AdSense four times but they refused to reactivate my account. I wouldn’t recommend Ezoic to anyone based on my experience. My response to Ezoic: It doesn't matter when it was written, and the text: "...making sure that their sites will not be slapped with an Adsense Policy violation" seems like a guarantee. And you still haven't changed it; you are constantly misleading people. "Ezoic does not have control over Google’s decisions to disable accounts" – so you shouldn't write "...making sure..." as you have no control over it. "It seems that the issue could theoretically have been triggered by a service page on your site displaying no real content" – the message from Google was that it was triggered by displaying too many ads. "Ezoic’s system never places excessive ads" – you placed quite a lot; that's why I set the "best user experience" setting. "As for the withheld payment, this is a direct result of Google withholding the funds due to the policy violation" – I don’t care; you controlled ads, so you are responsible. "It’s also important to remember that as the website owner, you are ultimately responsible for ensuring..." – Oh nice, so it's my fault then? I had Adsense for over 10 years with no problem. So why do you write "Ezoic can really save publishers a lot of time and stress..." "It's unfair to blame us for this, as we didn’t cause the issue" – Ezoic had full ad control at the time my account was banned. Despite this, they withheld my payment and continued to charge me for premium services after monetization ceased. That’s unacceptable. So where is the $880 that you charged me for taking my money?
Reply from EzoicOct 24, 2024
Hello Tomasz, Thank you for sharing your experience. We understand your frustration and would like to clarify a few key points. First, the statement you're referring to—"Ezoic can really save publishers a lot of time and stress in making sure that their sites will not be slapped with an Adsense Policy violation"—is being taken out of context from a 2015 blog post. It was meant to emphasize that Ezoic provides great tools to help reduce the chances of violations, but it is not an absolute promise ("CAN really save"), as such claims would be unrealistic. Regarding the AdSense account suspension, it’s important to note that Ezoic does not have control over Google’s decisions to disable accounts. In your case, we did everything we could to investigate the issue with Google, including contacting a representative, but unfortunately, their processes are proprietary, and they shared limited information with us. From reviewing the ticket history, it seems that the issue could theoretically have been triggered by a service page on your site displaying no real content, which you didn´t notice for some time and could have led to a violation for too many ads relative to content. However, this is only an assumption based on what we can see now. Ezoic’s system never places excessive ads, and for over a decade, we've successfully helped protect thousands of publishers from other common violations, such as offensive content or invalid traffic. As for the withheld payment, this is a direct result of Google withholding the funds due to the policy violation. We understand how disappointing this is, but this decision was made by Google, and as a Google publishing partner, we are required to adhere to their policies. This situation is not unique to Ezoic—any platform managing ads would have had to comply with the same rules. It’s also important to remember that as the website owner, you are ultimately responsible for ensuring your site complies with Google’s policies. While we provide tools and support to help prevent issues, we cannot override or reverse Google’s decisions. Our support team worked hard to assist you and tried multiple times to find a resolution, but unfortunately, this is outside of our control. It's unfair to blame us for this, as we didn’t cause the issue, nor do we have the ability to influence Google's final decision. We understand your frustration, but we hope this clarifies our role in this matter.
