FastmodzReviews of fastmodz.com

Ordered a roof rack and after a month of no updates I reached out to get an update. For the next month I would email weekly attempting to get an idea of the order status (which they always replied “we’re working on it”) After two months of no progress I requested my order be canceled and money returned… after requesting my order to be canceled, I was forced to dispute the charge with my credit card company. Very disappointing experience and giant waste of time.

The good, I got the product and it worked. The bad, terrible communication and late delivery. After making the purchase I received a receipt via email but after that there was no communication to tell me the product shipped or to get a tracking number. Receipt told me to use Shop.com and that was a joke. I tried calling, emailing, and chat with absolutely no response. The email links on their web site don’t work either. When the scheduled arrival date passed with no communication I figured I was scammed and ordered the same product from another vendor. That vendor was very responsive and helpful. I finally got an email from fast mode on the same day the product was delivered. Some simple communication would have helped. As it is, I will never order from them again.

I got exactly what I bought, customer service was a day too slow. However, they responded with the information I needed and were polite. Shipment was not the quickest but can’t beat the price anywhere else.

I waited 5 days and no tracking or communication so I emailed them after 6pm and much to my surprise I got a reply that said they would check the warehouse and an hour later a tracking number had my part 2 days later. Interesting fact is I had read some reviews and seen that this has happened before so maybe they should see where the disconnect is.

Great service and sent my mufflers out within 3 days, got them two days later. They had the best price I could find - Thank You

Wonderful company to order from, great communication & fast shipping!!! Highly recomended!

Best price and fast shipping

I disliked the fact that it took a week to ship my item.