Fastmodz Reviews | Read Customer Reviews of fastmodz.com

Fastmodz Reviews | Read Customer Reviews of fastmodz.com

Fastmodz reviews

191 approved reviews, newest moderated first

Kevin G.
Apr 26, 2025
Got my parts on time and in perfect…
Got my parts on time and in perfect condition! Thank you guys!
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Brian L.
Apr 24, 2025
Prompt Delivery - Excellent Condition
My RS-R Down lowering springs were delivered promptly and in excellent condition. Thank you.
Reply from FastmodzApr 25, 2025
Thank you for your feedback! We're thrilled to hear your RS-R Down lowering springs were delivered promptly and in excellent condition. Enjoy the springs! We appreciate your business.
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Monica H.
Apr 23, 2025
Beware of this company- my son paid…
Beware of this company- my son paid 1300.00 for rims over a year ago. Kept getting a run around let them know he heard they were discontinued and they told him they would be issuing a refund, 5 months later still nothing. They don’t answer calls, emails or chats! Stay clear. We are hiring a lawyer! Edit- yes it has been finally refunded- i appreciate that. I still don’t understand why it took this review to get anything done about the situation. This is not how a business should be ran and the lack of customer service should be a HUGE red flag.
Reply from FastmodzApr 25, 2025
Thank you for your feedback. We sincerely apologize for the significant delay and frustration regarding your son's special order from Japan, which involved extended manufacturer delays. Due to the time elapsed, the refund could not be processed on the original payment method, causing further delay in issuing it. We confirm the refund has now been completed. While the issue was resolved and the refund processed, and we understood this feedback would be removed, we acknowledge its continued presence. We regret this unacceptable experience and are reviewing our processes for such complex cases.
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Jamir R.
Apr 22, 2025
I will NEVER go through this company…
I will NEVER go through this company again. They have worst customer service & never answer the phone I’ve called them everyday for 2 weeks straight and have yet to get a person on the phone nor a call back from them. You email them trying to follow up with an order you’ll be lucky if you hear back same week from them. Just terrible service & customer gratification is none existing with FastModz. So unless they are your last resort I’d go directly to the source instead of using them.
Reply from FastmodzApr 25, 2025
Thank you for your feedback. We apologize for your frustration regarding communication timing. As the item was a special order, it required production time. While our records show all correspondence received was replied to, we are reviewing our processes to improve clarity and responsiveness for all customers. We regret your negative experience.
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Michael T.
Mar 26, 2025
BMC air filters
Perfect fitting parts, shipped quickly and at a great price
Reply from FastmodzApr 25, 2025
Thank you for your feedback! We're so glad to hear the parts were a perfect fit, shipped quickly, and were at a great price. We appreciate your business!
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Jeff W.
Mar 17, 2025
Everything is great so far
Everything is great so far. I haven't had time to install the headers yet. They look great can't wait to get them installed. Great price, communication and fast shipping. No damage to the box during shipping process. Thank you guys.
Reply from FastmodzApr 25, 2025
Thank you so much for your detailed feedback! We're thrilled to hear everything is great so far, that the headers look great, and that you're install went well. We really appreciate you highlighting the great price, communication, fast shipping, and that your box arrived undamaged. Thanks again for your business!
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Al
Mar 4, 2025
Great price and fast shipping
Great price and fast shipping. Great transaction, Thanks!
Reply from FastmodzApr 25, 2025
Thank you for your feedback! We're thrilled to hear you were happy with the great price and fast shipping, and that you had a great transaction. Thanks for your business!
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William Wyatt H.
Mar 4, 2025
I recently ordered my item and had no…
I recently ordered my item and had no information given back to me until I started emailing them. I had no response back and I’m trying to get a refund and return my order but they won’t answer my emails.
Reply from FastmodzApr 25, 2025
Thank you for your feedback. We've reviewed our records but cannot find an order or customer profile matching your details. If you are a customer experiencing an issue, please contact us directly with your order information so we can assist you promptly.
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