Excellent
Based on 458 reviews
FFWD Wheels USA4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
458 approved reviews, newest moderated first
C P.
Great advice and discussion from your team. Oh, and the fact that I got great wheels is nice as well.
Reply from FFWD Wheels USAApr 17, 2023
Thank you for your review, we appreciate your business and hope you enjoy the new wheels!
Christopher N.
Shipped quickly, received exactly what I ordered, packed well.
Reply from FFWD Wheels USAApr 9, 2023
Thanks for your review Christopher, we appreciate your business and hope you enjoy the wheels!
JS
No issue with order, reasonably fast shipping. So far wheels (Ryot 55 DT 240exp) are great!
Reply from FFWD Wheels USAApr 7, 2023
Thank you for your review! We appreciate your business and hope you enjoy the RYOT55's!
Greg
The experience was painless from purchase to delivery. I had a follow up question and got a quick informative response.
Reply from FFWD Wheels USAApr 5, 2023
We appreciate your business and review Greg! We hope you enjoy the new wheels!
Matthew B.
Wheels arrived on time and Im very happy with them. I ordeded the wrong size rotor and FFWD had no problem sending me the right ones and making things great. First ride on wheels was awesome and now Im looking to buy another set because I have 5 bikes. Very pleased and thank you guys
Reply from FFWD Wheels USAApr 2, 2023
Thank you for your review Matthew, we are stoked that you are enjoying the new wheels! We appreciate your business and welcome to #teamFFWD!
Rick S.
The timeliness, the discount. and it love the product
Reply from FFWD Wheels USAMar 28, 2023
Thanks for your review Rick, we hope you enjoy the wheels!
Kellen K.
Super helpful chat ready on site to guide me. Fast shipping, great wheels and there was a sale!
Reply from FFWD Wheels USAMar 26, 2023
Thanks for your review Kellen! We appreciate your business and hope you enjoy the new wheels, welcome to #teamFFWD!
Matthew S.
Who or whomever manages the shipping/logistics/support does an amazing job. Items are sent same day and support questions are answered at all hours of the day and even weekend! I don't know if I should applaud the work or suggest that I'm okay with not receiving an answer until normal business hours.
Reply from FFWD Wheels USAMar 13, 2023
Thank you Matthew for your review and business! We do our best to offer customer service and shipping that is as fast as our wheels ;)
