Excellent
Based on 458 reviews
FFWD Wheels USA4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
458 approved reviews, newest moderated first
Tony F.
The service was great. My calls were returned quickly, and the wheels arrived in a timely manner.
Reply from FFWD Wheels USAJan 18, 2022
Thanks for your review Tony! We appreciate your business and hope you enjoy the wheels, welcome to #teamFFWD!
Kevin
Very good purchase experience! Communication very personable and wheel arrived packed perfectly, not damaged, and on time. Very high quality front disc wheel along with an awesome wheelbag and valve stickers. As promised, ready to ride.
Reply from FFWD Wheels USAFeb 10, 2022
Thank you Kevin for your review and business! Enjoy the front DISC-T!
Fran H.
Site is easy to Navigate. To find what your looking.
Reply from FFWD Wheels USAJan 12, 2022
Thank you for your review Fran, we appreciate your business!
Paul from N.
Fantastic experience. I had a few questions about the wheels, which were promptly answered. My wheels were shipped within just a few hours, and arrived 2 days earlier than expected. The packaging was fantastic, and it was clear that time and attention go into every order. A+
Reply from FFWD Wheels USAJan 9, 2022
Thank you Paul! We appreciate your business and hope you enjoy your new wheels, welcome to #teamFFWD!
Bryan C.
Buying these wheels was a breeze(great price too!), communication and shipping was on point and they arrived on time. Now the fun part…the actual wheels. Wow!!!! These look like the real deal. It’s winter and I can’t do much riding at this point but once I can get my bike off the trainer and these wheels on the road, there’s little doubt in my mind I’ll thoroughly enjoy them. Thanks FFWD!
Reply from FFWD Wheels USAJan 6, 2022
HI Bryan, thank you for your review! We appreciate your business and know you will love the RYOT55's on the road, welcome to #teamFFWD!
Timothy I.
This was my second set of FFWD wheels. Easy order process, quick reply. My wheels shipped out a day later, even though it was the holiday season!
Reply from FFWD Wheels USAJan 4, 2022
Thanks Timothy for your review and repeat business! Enjoy the wheels!
Joseph G.
These are some awesome wheels at a great price. I installed one tire and it was easy. I always inflate tubeless tires before installing sealant. The tire seated instantly and has remained inflated without sealant...that is a signature of great wheels with amazing pre-installed rim tape and valve stems. I will not ride on these wheels until we get some dry roads with no winter cinders. Purchase and shipping was flawless and the wheels came in a really nice wheel bag. Can't wait to hit the road on these wheels!
Reply from FFWD Wheels USAJan 4, 2022
Thank you Joseph for your review! We appreciate your business and hope you enjoy the wheels when it's time to ride! Welcome to #teamFFWD!
Derrick W.
prior to my purchase i had questions about how to mount the TYRO to my QR setup, Jon responded and explained that they have different end caps for the hubs. appreciated it when i ordered my TYRO wheelset months later, Pam reached out after usual business hours explaining that the end caps would be installed prior to shipping out and sent me a tracking link. appreciated it after receiving the wheels i had misunderstanding on something which wasn’t FFWD USA fault, Jay from customer service on the chat helped me out and actually got what i was expecting, shipped out. appreciated it would definitely get more FFWD in the future
Reply from FFWD Wheels USADec 21, 2021
Thank you Derrick for your business and review! We are pleased to know that we were able to get you on some new wheels, welcome to #teamFFWD!
