Excellent
Based on 294 reviews
Flame Creation, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
294 approved reviews, newest moderated first
Mark W.
I had ordered some replacement lava rock (2 sizes - large and medium) for an outdoor gas firepit and the lava rock was exactly as described based on size and consistency! The order was shipped to me super fast and the boxes were well taped, given their weight. I'm very happy with the product and service and highly recommend Flame Creation!
Takachs G.
We couldn't be happier with our order from Flame Creations. The customer service we received was incredible (and very rare in this day and age). Mike spent ALOT of time on the phone and countless emails with us helping us figure out what we need and how to put it back together. I would recommend them to anyone.
Sharon B.
Ordered copper cover for outdoor fire pit. The service and quality of the cover are excellent. The cover is beautiful and it is a perfect fit.
Richard P.
No one local to where we live would even give us a price on a flameguard for our firepit. A search on the internet and we found Flame Creations. I called to make sure my measurements were correct before ordering and then placed my order. Since our fire pit was over six foot long we were concerned with shipping but shouldn't have been. The packaging was superb, all arrived safely, and the glass and brackets are beautiful. Flame Creations kept us updated of when it would ship and we were pleased with the whole transaction. Definitely recommend to anyone looking for something like this.
mick E.
Good job...the lava rocks were large as I requested and of good quality. Thank you I shall be ordering again soon.
Justin
Awesome copper cover! So much easier than a canvas cover. Fast shipping - product was perfectly protected.
Joe G.
Outstanding service!!! I emailed questions to customer service regarding one of their burner kits and got a response first thing the following morning. I placed an online order and got an email notification that the product shipped a few hours later. I received the package within a few days and the materials I purchased looked high quality. I’m excited to get them installed.
Susan in P.
Our glass wind shield arrived in less time than anticipated, and it is a beautiful addition to the fire pit area of our patio. The packaging went above and beyond to protect the various glass pieces, and the assembly was easy with the detailed instructions provided. A quality product from a company we now look forward to using again in the near future.
