FreestyleReviews of freestyle.abbott

Reliability is horrible. Around 30% failure rate. Accuracy for the ones that do work all over the map. Won’t be using this piece of junk anymore.

My sensor is givin a message that I have to replace it after I used it only for 8 days, then stop working. I fill up the form for a replacement and they denied because they said that the sensor is expired and they can replace it I have to buy a new one and if that is close to expiration day I will lose my money again

Warning!!! Apparently they have changed the app making some of our phones no longer compatible. I have a Google pixel 10A and it stopped working today.... I thought it was just the sensor so called for a replacement and got told my phone is not compatible... it was prior to app change... I have six sensors that are now useless with my phone and I have to prick my finger hourly because I'm a brittle diabetic. Including throughout the night as I have dramatic drops in my sugars. And the solution to the app change is the I have to get a reader which I have to get a doctor to prescribe for me. I just I'm thankful that this is not a monopoly and I can go to other companies such as dexcom. Hopefully they will not be ignorant to the needs of their customers

I normally love the Freestyle Libre 3 Plus sensors. However I ordered my 3 month supply less than a month ago and my first sensor failed after 9 days. I replaced it with a new sensor and that one failed after day 4 and just replaced that sensor last night and I am now yet again having issues with this new sensor. This is very scary as I rely on this to manage my type 1 diabetes. I am getting error codes Er3,373,P or Er3,380 or 57. I have never had so many issues with the sensors in this extremely short period of time.

ordered the freestlye 2 plus in error on the freestylelibre.com.au site, then had it cancelled on the same day. It's been 3 weeks and still no refund! Have emailed and called, then numerous times and they keep saying its not approved for refund yet. Like serioulsy, its been 3 weeks!!! give my $ back!

Ordered a replacement sensor was promised it would be sent overnight and two days later it has not arrived. When I phoned in to ask where it was, I was told that they were going to resend it and it should be here in 24 to 48 hours or longer because it’s the weekend. It seems crazy to me that a big corporation like freestyle cannot figure out how to send stuff on the weekend, especially when you major in medical equipment.

Losing text to speech And alarm settings for sounds and loudness We use libre 2 But libre 3 these were remove these settings Not sure why when 3 was to be better

This is second Libre 3 this week. First one couldn’t use bent needle Second one on but readings more than 20% difference between reading and finger pricks. Customer support non existent as they just say we will send another but not taking all these issues and correctly