Alan S.
Driver called at noon
Driver called at noon, the pickup time, and pressed us to put items outside for next day pickup. Contacted TW customer service. They were unable to find another team to pickup. No discount due to TW not keeping the reserved time.
Reply from Dimension Waste ManagementApr 7, 2022
Alan - super sorry for your bad experience. I've gone ahead and awarded you with a 50% refund based on your bad experience. I'm glad we were still able to find you another team to do the pickup from your location. Feel free to let us know if there's any other feedback you may have: [email protected]