Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Glamnetic
Glamnetic was founded in 2019 by Ann McFerran and has become an innovator in the beauty industry with groundbreaking Magnetic Lashes and Magnetic Eyeliner technology. Since Glamnetic’s rapid growth from its inception, we have expanded our product assortment and specifically, into the Press-On Nails space. Glamnetic has become the go-to for durable, long-lasting, and trendy press-on nails you can wear for any occasion!We pride ourselves on simplifying the everyday beauty routine and always aim to develop the newest and most innovative products, with more on the horizon. At the forefront of Glamnetic's ideology, we want to make your getting-ready routine easier, and faster than ever before. Glamnetic is beauty, on your time.We believe in promoting confidence through our simplified beauty routine. With our high-quality, easy-to-use products, you’ll save time, money and effort!Glamnetic is beauty on your time.
Glamnetic (glamnetic.com) has 2,389 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
I just wrote a great review and then noticed one of my lashes is no longer magnetized. It will no longer stick to the liner. And I have only had these for a week. And spent $80.00 on them. Now I want to lodge a complaint and get a refund!
Reply from GlamneticFeb 27, 2021
Hi Linda! We are so sorry to hear about your experience with our product. We'd love to make this right for you. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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Michelle P.
The worst ever
The worst ever. I was so excited to receive this product, only to open up the package and discover one of the lash boxes didn't come with a plastic seal, looked like it had been used and some of the lashes were off and stuck to the magnetic strip. Im highly disappointed with the eyeliner, its a mess! I should have bought the magnetic lashes at cvs at least I would have only wasted like 20 bucks vs. buying this bundle. Don't buy if you value your hard earned money.
Reply from GlamneticFeb 27, 2021
Hi Michelle! So sorry to hear about your experience. We'd love to make this right for you. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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jasz
Worse product ever
Worse product ever! Overly expensive!!! The lashes don’t stay on and lift at the end and corner of my eyes! Liner gets super sticky and transfers to my upper lid.... almost makes my whole lid black!!! !!!!!THEY ARE A SCAM AND DONT LISTEN TO THE HYPE!!!!!
Reply from GlamneticFeb 27, 2021
Hi! We are so sorry to hear about your experience. We'd love to make this right for you. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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Bonnie M.
If only I could give ZERO stars!!!
I wish I had read these reviews before buying from this shady company. Been fighting with them to get my refund and they still haven't. They are the shadiest business I have dealt with in my entire life. Stay as far away from them as you can!!!
Reply from GlamneticFeb 27, 2021
Hi Bonnie! Thanks so much for taking the time to post your review. We are so sorry to hear about your experience and appreciate your feedback. If there's anything we can do to improve your experience please reach out to [email protected] with the subject line Trustpilot Review.
Thanks! - Glamnetic Customer Service Team
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Ann C.
Do not order from these guys
Do not order from these guys. I ordered their bundle, it took three weeks to arrive. When it got here, I receive a frayed and poorly packaged product - with lashes bent and falling, the wrapper wasn't even on so the lid was scratched up, and when I emailed about it, they offered to send me a replacement but that I'd have to pay an additional duty for it... I already paid 30% of duties last time, and to replace their product at their fault, they refuse to send it as a 'comp, or replacement', and I'd have to be responsible to pay more tax on top of the tax I'd already paid. (Btw, I don't mind paying duties, but the delivery company they chose deliberately charge their clients LESS money to ship, but then claim 'service fee' at the receiving end in addition to duties.. I know this because I asked the delivery company and they explained this why companies choose them/how they are able to keep their prices competitive to other delivery services.)
Also, after trying the other sets of lashes for three days in a row, each day applying the liner differently, to make sure I wasn't applying it poorly, I definitely would NOT pay extra to have the first set replaced. I'm not sure who is reviewing these lashes and why people are raving about them, but the ends of my set do not stay on past 2-3 hours of wear. The lash is ON my eye, but the ends have a mind of its own. It's not a matter of using more liner because if I did I'd look like a giant PANDA. How can anyone use globs of liner in the corner of your eyes? And then the globs stay on your eyelashes and it's a pain to remove. It's actually a lot more reliable for me to use eyelash glue...
Also if you buy the bundle, they give you the old formula, with wand instead of liner, it seems to have a lot less precision and dries out quickly too. Just don't order from them.
Reply from GlamneticFeb 27, 2021
Hi Ann! So sorry to hear about your experience. We'd love to make this right for you. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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Nicole F.
My eyes swelled shut, terrible customer service
If I could give 0 stars I would. I had a reaction to the liquid eyeliner where my eyes swelled shut and my face had a rash for almost 2 weeks.
Here is where the biggest issue came in. I emailed the support twice with no response. To the point where I had to reach out on Instagram to get a response. They asked to email again and when I forwarded my previous emails they said I was now outside the refund window but I could exchange... Exchange when my whole face swelled up. That makes sense. Do not buy from this company. Terrible quality, terrible customer service.
Reply from GlamneticFeb 27, 2021
Hi Nicole! We are very sorry to hear about this experience. This matter is very important to us and we will do everything on our end to resolve it as quickly as possible. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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Pipaluk N R.
Bevare UPCOMING buyers if ur parcel…
Bevare UPCOMING buyers if ur parcel never arrived they WILL NOT COOPERATE TO REFUND UR MONEY!!
SUCH A FRAUD COMPANY!!
Reply from GlamneticFeb 27, 2021
Hi Pipaluk! So sorry to hear about your experience. We'd love to make this right for you. Please reach out to us at [email protected] and include your order number so we can assist you with this situation.
Thanks! - Glamnetic Customer Service
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Allison F.
SCAM!
SCAM!! Email them you want a refund and they delay their response just so they can say OOPS SORRY 14 days no refund
Reply from GlamneticFeb 27, 2021
Hi Allison! Thanks so much for taking the time to post your review. We are so sorry to hear about your experience and appreciate your feedback. If there's anything we can do to improve your experience please reach out to [email protected] with the subject line Trustpilot Review.
Thanks! - Glamnetic Customer Service Team