Excellent
Based on 119 reviews
Go Answer4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
119 approved reviews, newest moderated first
Rhonda S.
Breath of fresh air. Finally, a company that delivers what they promise. All interactions have been quick and professional. Highly recommend!
Reply from Go AnswerNov 1, 2021
Hi Rhonda, thank you for your positive review! Our team here at Go Answer is thrilled to hear how happy you are with our services. We look forward to our continued partnership together!
Jim D.
The preparation and switchover from my old provider to Go Answer went well. It's a little early to go much further than to congratulate Go Answer on getting things off to a good start.
Reply from Go AnswerJul 2, 2021
We appreciate your feedback Jim and happy to hear that you were pleased with the switchover to Go Answer! Looking forward to growing our partnership together.
Christopher D.
We are in the process of using Go Answer for my sprinkler business. We are going live tomorrow so hoping all goes well! Kay, our account manager has been working well with us and we look forward to great, efficient customer service to answer all of our calls. The process to get everything in place took about 10 business days. We've been assured, agents have been trained and our process is ready to go.
Reply from Go AnswerJun 21, 2021
We are so excited to get your account up and running, Christopher! If there is anything the Go Answer team can do to make this an even more positive experience, please let us know.
Anders
The onboarding experience was very easy. They walked me through exactly what they would need and my account manger was helpful throughout.
Reply from Go AnswerJun 21, 2021
We are thrilled to hear about your onboarding experience, Anders! Go Answer is honored to be an extension of your team and we look forward to working with you further.
customer
The whole process with Go Answer from our initial contact, through onboarding has been seamless and utterly professional. Not only are they professional, they are also extremely efficient, willing to answer all questions and above all they are very pleasant. It is a pleasure to work with Go Answer.
Reply from Go AnswerJun 21, 2021
Thank you for your positive review! Go Answer is honored to be an extension of your team.
Penny H.
The onboarding was amazing - easy - and Matt’s team is professional and responsive.
Reply from Go AnswerJun 21, 2021
We at Go Answer are so happy to hear about your positive onboarding experience, Penny!
Definitive Safety G.
Go answer has a great onboarding process, Adam and Nazar made the entire process easy and seamless.
Reply from Go AnswerJun 21, 2021
Thanks for the positive review! The Go Answer Team is thrilled to be an extension of your business.
Marc
Go Answer has been very easy to work with and provided the flexible solutions we needed for our MVP. We actually broadened our list of possible workflows after talking to their sales team and learned a thing or two.
Reply from Go AnswerJun 21, 2021
All of us at Go Answer thank you for your positive feedback, Marc! We are passionate about providing exceptional service to our clients and glad to hear you've enjoyed your experience with us.
