GraingerReviews of grainger.com

Grainger didn't give me a tracking number only a order number, so when ABF (0 star rating) called me for delivery I didn't have a tracking number so they couldn't find my order. Unbelievable that a company this size operates like their working out of a garage.

Ordered a Milwaukee impact wrench, battery and charger online. A week later Grainger cancelled my ordered without explanation. If I can't trust a supply house company with fulfilling an order they're of no use to me. Would give zero stars if possible.

I worked in this company, Grainger Caledon Distribution location for over a year and I had a very bad experience because this company does not make anyone permanent. The management, especially the supervisor Konrad does not respect people coming to work through agency. They keep on promising that they will make you permanent but it never happens. So in my experience no one should go and work there.

Poor Manager Dishonest Causes you to become homeless Overpriced

One of the worst customer experiences I have endured. I ordered a product and was provided a delivery date weeks into the future. I called Grainger to confirm the delivery date one week before delivery. The item was not delivered as expected. The day AFTER scheduled delivery, Grainger sent an email that the item is on backorder. I contacted Grainger to cancel the order and was advised that their vendor wasn't open to confirm cancellation. I PLACED THE ORDER WITH and MY CREDIT CARD WAS CHARGED BY GRAINGER, but it is my issue that their vendor isn't open to process a cancellation? A truly pathetic display of customer service bordering on fraud.

I worked there for more than a six months. They never hire temporary workers from agency unless, you know someone from management. I worked at caledon(ontario), canada. There is one supervisor his name is konrad zegarmistrz and he is very disrespectful to workers especially, to temporary workers like "calling them pain in the ass on their face" which is unaaceptable behaviour from any supervisor. Please don't work there atleast at this particular location.

Grainger is a pretty decent company. Their prices are average and the staff seem competent. I think we all should understand this pandemic effects everyone and we do the best we can. I will buy from them again.

Went to store in St. Paul. Stood there for 10 minutes and finally a guy said, "I will be right back." Ten minutes later the guy comes back, walks past me and helps a woman in the pickup line who came in 15 min after me. I own a control panel shop that makes thousands of control panels per year and don't have 20min to waste for nothing. I walked out and went to Graybar a few blocks away. I had two people offer to help me before I even got to the counter.