Excellent
Based on 270 reviews
Graywind4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
270 approved reviews, newest moderated first
Arthur B.
Delivery and installation went smoothly
Reply from GraywindOct 8, 2026
Dear Arthur， Thank you for your great review! We truly appreciate your support and hope you enjoy your Graywind blinds for years to come! Best regards Graywind team
Roxanne H.
Quick response!
Reply from GraywindOct 7, 2026
Dear Roxanne， Thank you so much for your kind words! Best regards Graywind team
John H.
Custom blinds that look GREAT. I absolutely love the motorized blinds and the automation that goes with them. Installation was a breeze. The company was very responsive to any questions. Highly recommend.
Reply from GraywindOct 7, 2026
Dear John， Thank you so much for your wonderful review! We’re thrilled to hear that you love your custom motorized blinds and the smart features. Your satisfaction with both our products and support means a lot to us. We truly appreciate your recommendation and thank you for choosing Graywind! Best regards Graywind team
Matt W.
We have some trapezoidal windows that are more than 10 feet off the floor. Of course the sun comes in them during certain times of the year. We bought shades to cover them. The shades were delivered quicker than promised, and were easy to install (after setting up scaffolding). They now block out all the sun, and we can open/close them with the remote.
Reply from GraywindOct 6, 2026
Dear Matt, Thank you so much for your wonderful review! We’re delighted to hear that your custom shades fit your space well and are providing the sun protection and convenience you were looking for. We truly appreciate your support and are happy to be part of your home improvement project. Thank you for choosing Graywind! Best regards Graywind team
Lou Ann C.
The blinds were easy to install and the instructions were clear and easy to follow
Reply from GraywindOct 6, 2026
Dear Lou, Thank you so much for your kind words! Best regards Graywind team
Jeremy W.
Always excellent customer service. Things break, that’s life, but they got me back up and running.
Reply from GraywindOct 6, 2026
Dear Jeremy, Thank you so much for your kind words! We’re glad our team could help get everything back up and running. Your trust and continued support mean a lot to us. Thank you for choosing Graywind! Best regards Graywind team
Jamie M.
The blinds will not pair after hours of searching for instruction. Two blinds same problem, this is a huge waste of time… I would highly recommend another company just not Graywind
Reply from GraywindOct 6, 2026
Dear Jamie, We’re sorry to hear about the difficulty you’ve experienced pairing your blinds. Please contact us directly at [email protected], and our support team will provide one-on-one assistance to guide you through the setup and help resolve the issue. We’re committed to getting your blinds working properly and hope you’ll give us the opportunity to make this right. Best regards Graywind team
customer
I wanted to take advantage of the 8% discount as I needed to buy 3 blinds. They only apply it to one blind. I am a returning customer who has bought 7 blinds already. Very disappointed that they would not give me a discount. I will search for another company next time before I buy any further blinds.
Reply from GraywindOct 6, 2026
Dear， We’re sorry for the confusion and disappointment. It appears the 8% discount unexpectedly became invalid and was not applied correctly to your order. We truly appreciate your continued support as a returning customer. Our customer service team will contact you directly to review the issue and provide a solution. Thank you for bringing this to our attention and giving us the opportunity to make it right. Best regards Graywind team
