HAVAReviews of havalab.com

Lave vaisselle très fonctionnel et service client extremement efficace.

I had an issue with my dishwasher. I contacted Customer Support who quickly answered and helped me identify the problem. I received a new heating plate and videos demonstrating how to replace it so I could do it myself. It was not very difficult thanks to the tutorials and now my dishwasher works just fine. Customer Support replied fast, politely, and sent me everything I needed to resolve my issue. I thank them for their services.

J'ai acheté un lave vaisselle HAVA en décembre 2024. Une fissure est apparue dans le lave-vaisselle, faisant apparaitre des fils électriques. Les conditions d'utilisation du lave-vaisselle ont pourtant été respectées, et il n'y a eu aucun choc sur le lave-vaisselle... Après plusieurs contacts avec le service client, infructueux, j'ai laissé un commentaire sur ce site. HAVA m'a enfin proposé une solution : me renvoyer un lave vaisselle reconditionné, je n'avais que les frais de ports à régler (20€). Je suis satisfaite de la solution proposée, qui est tout à fait honnête. Je ne pense pas renouveler mon expérience auprès de cette entreprise.

I first bought the countertop dishwasher, and was so impressed that when I saw they added a portable clothes washer I bought that too without any research. I was right to do so and have benefitted tremendously from both. I am off grid on 17 acres with only solar power and well water. Both of these made my life easier and cleaner. As far as customer service is concerned, we could all do well by taking a page out of their book. They are gracious, polite and responsive. They assess any problem and make it fully possible to resolve it. Each machine needed maintenance or repair once after two years. Done by me with their guidance. Even that is satisfying since I end up feeling capable. Everything is running well and normally as a result. They have made my life better.

Perfect support

I just LOVE my little dishwasher! As a family of three without a dishwasher in our house, this has saved the day! It's almost always running! 😆 When it guit working after several months, I panicked! I reached out to customer service and received an IMMEDIATE response. Turns out, the hose was clogged! A simple fix!! Back to business! Great product and fantastic customer service! 👏 😁

Service client disponible et réactif ,très satisfaits !

Our dishwasher never functioned properly, customer service is only in english and they copy and paste the same reply to you everytime. Absolutely shitty customer service. I wonder if these positive comments are even real.