hear.comReviews of hear.com

Reply from hear.comJul 16, 2026

Thank you so much for this wonderful review, Merle! We are absolutely delighted to hear that everything was delivered just as promised — from the initial setup and your hearing test, to having your aids customized just for you, all the way through to the follow-up support afterward. Providing that kind of seamless, caring experience at every stage is exactly what we aim for, and it means so much to know it made a difference for you. We will be sure to pass along your kind words to the wonderful team members who helped you along the way. Thank you for trusting hear.com. We are always here whenever you need us, and we hope you continue to enjoy your hearing aids! - Ashley, Customer Success Team

Reply from hear.comJul 16, 2026

Thank you for the wonderful review, Kenneth! We are so glad to hear that the professionalism of your diagnosis, along with the training and clear guidance you received, helped you get the most out of your new hearing devices. Ensuring our customers feel confident and well-supported every step of the way is exactly what we strive for. We truly appreciate you taking the time to share your experience, and we are always here if you ever need anything down the road. Enjoy your new hearing devices! - Ashley, Customer Success Team

Reply from hear.comJul 14, 2026

Dear Tim, Thank you for taking the time to share your feedback. We're delighted to hear that you've had an excellent experience with both your hearing aids and your hearing care provider. We also appreciate your honest comments regarding pricing. We understand that hearing aids are a significant investment, and we strive to provide exceptional technology, personalized care, and ongoing support to help deliver long-term value. Thank you for choosing hear.com. If there's ever anything we can do to support you or answer any questions, please don't hesitate to reach out to our Customer Care team at 888-780-3450 or [email protected]. We truly appreciate your trust and look forward to continuing to serve you. Curtis, Customer Success Team

Reply from hear.comJul 14, 2026

Dear Lynda, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your hearing aids and that our team has provided the professional support you deserve. Providing personalized care and being available whenever our customers have questions or concerns is something we take great pride in, so it's rewarding to know that we've been able to make a positive difference in your hearing journey. Thank you for choosing hear.com and for your kind recommendation. We truly appreciate your trust and look forward to continuing to support you for years to come! Curtis, Customer Success Team

Reply from hear.comJul 9, 2026

Dear Ernest, Thank you so much for your thoughtful and inspiring review. We are truly honored that you chose hear.com after your research and that we were able to exceed your expectations. We are so happy to hear that your hearing aids have helped you better participate in your church services and hear the moments that are so important to you. Knowing that we've played a small part in helping you stay connected to your faith and community is incredibly rewarding. Thank you for trusting hear.com with your hearing health. Your kind words mean so much to our team, and we're grateful to be part of your hearing journey. We wish you continued success and many more years of hearing the sounds and voices that matter most. Curtis, Customer Success Team

Reply from hear.comJul 6, 2026

Dear Deborah, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the convenience of your in-home hearing evaluation and that our audiologist provided the patience and support you needed throughout the process. Most importantly, we're thrilled that you're hearing so much better. We're sorry to hear about the difficulty keeping your left hearing aid in place and that it was ultimately lost. We're glad the replacement process has been straightforward, and we hope your new hearing aid arrives soon. Once you receive it, please don't hesitate to reach out to our team if you'd like us to help explore ways to achieve a more secure and comfortable fit. Thank you for choosing hear.com and for trusting us with your hearing health. We truly appreciate your feedback and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Reply from hear.comJul 6, 2026

Dear Art, Thank you so much for your incredible review! We’re thrilled to hear that your experience with hear.com was a positive one from beginning to end. Knowing that our team was able to guide you through the financing process, answer your questions, and provide convenient at-home hearing care means so much to us. It's especially rewarding to hear how much your new hearing aids have improved your daily life—from hearing birds chirping again to enjoying movies and conversations with your girlfriend more clearly. Those are the moments that make what we do so worthwhile. Thank you for trusting hear.com with your hearing health and for sharing your experience with others. We truly appreciate your recommendation and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Reply from hear.comJul 6, 2026

Hello, Thank you for taking the time to share your experience. We are truly sorry to hear about the challenges your grandfather has faced and understand how frustrating this situation must be, especially given the repeated repairs and the distance involved. We would like to clarify that this Trustpilot page represents hear.com in the United States. Unfortunately, we do not have access to customer accounts or service operations in India, so we are unable to directly assist with your case. That said, after seeing your review, we reached out to our colleagues at hear.com India to bring your concerns to their attention. They have confirmed that a member of their team is actively working on your case and will continue assisting you. If you need to contact the India team directly, you can reach them at +91 9205577920. We sincerely hope your grandfather's situation is resolved as quickly as possible and appreciate your patience while the local team works toward a solution. Curtis, Customer Success Team