hear.comReviews of hear.com

Reply from hear.comJun 17, 2026

Hi Margaret, Thank you for your wonderful review! We're delighted to hear that you had an excellent experience with hear.com and that we were able to connect you with a knowledgeable provider who helped support your hearing journey. We're also glad that our 45-day trial gave you the opportunity to experience the benefits of better hearing with confidence. Thank you for trusting hear.com with your hearing health. We truly appreciate your feedback and are honored to be part of your journey to better hearing! Curtis, Customer Success Team

Reply from hear.comJun 22, 2026

Hello, Thank you for sharing your experience. We're sorry to hear about the confusion and frustration surrounding the return process. We take concerns like yours seriously and would like the opportunity to review your situation in more detail. To do so, we requested additional information through Trustpilot so we could locate your account and investigate what occurred. Unfortunately, we have not yet received a response. Please reach out to our Customer Support team at 888-780-3450 or email us at [email protected] at your earliest convenience. We would appreciate the opportunity to connect with you directly, review your account, and work toward a resolution. We look forward to hearing from you. Curtis, Customer Success Team

Reply from hear.comJun 17, 2026

Hi, Thank you so much for your wonderful review! We are thrilled to hear that our team was able to provide the guidance, tools, and support you needed throughout your hearing journey. There is nothing more rewarding than knowing your new hearing aids have helped you hear clearly again and reconnect with the sounds that matter most. Your kind words remind us why we are so passionate about helping people achieve better hearing. Thank you for trusting hear.com with your hearing care. We are honored to be part of your journey and look forward to continuing to support you every step of the way. Curtis, Customer Success Team

Reply from hear.comJun 16, 2026

Hi Vivian, Thank you for taking the time to share your experience. We're delighted to hear that Michelle provided such professional, patient, and caring support throughout your hearing care journey. We'll be sure to share your kind words with her, as she will be thrilled to know she made such a positive impact. We completely understand that affordability is an important factor in making healthcare decisions, and we appreciate you considering hear.com. It means a great deal to know that the service and expertise you received left such a positive impression. Thank you again for your thoughtful feedback. If your insurance coverage or circumstances change in the future, we would be delighted to reconnect and explore how we can help you achieve your hearing goals. Until then, we wish you all the best on your hearing journey. Curtis, Customer Success Team

Reply from hear.comJun 17, 2026

Hi, Thank you for your thoughtful review and kind words. We are delighted to hear that you had such a positive experience with hear.com and that your hearing aids have helped address your hearing challenges. Providing trustworthy service, quality hearing solutions, and personalized support is at the heart of what we do, so it means a great deal to know that our team delivered on those promises. We're also pleased that you enjoyed the convenience of our online process and found great value in your hearing aids. Thank you for placing your trust in hear.com. We truly appreciate your support and are honored to be part of your journey to better hearing. Wishing you continued success and enjoyment with your hearing aids! Curtis, Customer Success Team

Reply from hear.comJun 24, 2026

Hello, Thank you for sharing your feedback. We're sorry to hear that you chose not to proceed with the hearing care process. In an effort to better understand your situation and assist you directly, we requested additional information through Trustpilot so we could locate your account, but unfortunately, we did not receive a response. While our policy does not allow us to accept physical cash payments, we are able to accept e-checks as an alternative payment method. If you are still interested in exploring your options with hear.com and this solution may work for you, we encourage you to contact our Customer Care team at 888-780-3450 or email us at [email protected]. We would be happy to discuss your situation and see how we can help. Thank you again for your feedback, and we wish you the very best on your hearing journey. Curtis, Customer Success Team

Reply from hear.comJun 11, 2026

Hi Tom, Thank you so much for your kind words and for taking the time to share your experience. We are truly honored by your recommendation. At hear.com, we strive to make the hearing journey as smooth and supportive as possible, so it's incredibly rewarding to hear that our team exceeded your expectations. Your comments about our kindness, support, and commitment to honoring our word mean a great deal to us. Thank you for trusting hear.com with your hearing care. We are grateful to be part of your journey and look forward to continuing to support you whenever you need us. Curtis, Customer Success Team

Reply from hear.comJun 9, 2026

Hi Michael, Thank you so much for your amazing review! We are thrilled to hear that your new hearing aids have exceeded your expectations and provided a better experience than the devices you've used in the past. At hear.com, our goal is to help every customer achieve success on their hearing journey, so it means the world to know that you feel supported and are enjoying the benefits of your new hearing aids. We're especially grateful for your kind words about our support team—we'll be sure to share your feedback with them. Thank you for your recommendation and for giving us an A+! We are honored to be part of your hearing journey and look forward to continuing to support you for years to come. Curtis, Customer Success Team