hear.comReviews of hear.com

Reply from hear.comJun 9, 2026

Hi Mary, Thank you so much for your wonderful review! We are thrilled to hear that you're enjoying your hearing aids and experiencing clearer hearing without distracting background noise. It's especially rewarding to know that you're pleased with their comfort and discreet size. We're also grateful for your kind words about our team. Providing friendly, positive, and supportive service is something we strive for every day, and we're delighted that this was reflected in your experience. Thank you for trusting hear.com with your hearing health. We love hearing success stories like yours and are honored to be part of your journey to better hearing! Curtis, Customer Success Team

Reply from hear.comJun 9, 2026

Hi Tom, Thank you for your wonderful review! We're delighted to hear that your experience with hear.com has been so positive from the very first conversation. Understanding each customer's unique hearing needs and providing personalized support is at the heart of what we do. We're especially pleased to hear that the instructions were easy to follow and that our team was able to guide you through the process with confidence and care. Thank you for trusting hear.com with your hearing health. We appreciate your feedback and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Reply from hear.comJun 9, 2026

Hi Troy, Thank you so much for your thoughtful review! We're thrilled to hear that you found a hearing solution that met your needs and delivered both quality and value. It's wonderful to know that the 45-day trial period, remote fitting process, and personalized support helped make your transition to better hearing a positive experience. Most importantly, we're glad your hearing aids are performing well and helping you stay connected after two months of use. Thank you for choosing hear.com and for trusting us with your hearing health. We wish you continued success on your hearing journey! Curtis, Customer Success Team

Reply from hear.comJun 9, 2026

Hi Greg, Thank you for your review! We're delighted to hear that you found the at-home hearing assessment convenient and thorough, and that our follow-up support and adjustments have helped you throughout your hearing journey. We're also glad you're enjoying the app and its customization features. Giving you the ability to make quick adjustments and personalize your listening experience is an important part of helping you hear your best. Thank you for choosing hear.com. We appreciate your trust and look forward to continuing to support your hearing health! Curtis, Customer Success Team

Reply from hear.comJun 9, 2026

Hi Dan, Thank you for your wonderful review! We’re so happy to hear that your new hearing aids have made such a dramatic difference compared to your previous devices. Our team is committed to providing knowledgeable, professional care and ongoing support, so it means a lot to know that our follow-up efforts have helped you feel cared for throughout your hearing journey. We're also glad you enjoyed the surprise care package! Small gestures like that are our way of showing appreciation for our patients and letting you know we're always here for you. Thank you for trusting us with your hearing care. We look forward to continuing to support you and helping you hear your very best! Curtis, Customer Success Team

Reply from hear.comJun 18, 2026

Hi Jerry, Thank you for taking the time to share your feedback. We’re sorry to hear that the hearing aids were not a comfortable fit for you, especially while wearing glasses. We understand how frustrating it can be when devices do not stay securely in place or feel difficult to use. We requested additional information through Trustpilot so we could locate your account in our system and better assist you, but unfortunately, we have not heard back. We would still appreciate the opportunity to help and answer any questions regarding your return. Please contact our Customer Care team at 888-780-3450 or email us at [email protected] so we can look into this further and provide support. We hope to hear from you soon. Curtis, Customer Success Team

Reply from hear.comJun 5, 2026

Dear Jennifer, Thank you so much for your kind feedback! We’re delighted to hear that you found the process easy, professional, and supportive from start to finish. Helping our customers feel comfortable and confident in their hearing care decisions is one of our top priorities, and we’re thrilled that your experience reflected that. Thank you for placing your trust in hear.com. We’re honored to be part of your hearing journey and are always here if you need us! Curtis, Customer Success Team

Reply from hear.comJun 3, 2026

Dear Bonnie, Thank you so much for your kind feedback! We’re delighted to hear that our team guided you through the process step by step and made sure you understood everything along the way. Providing clear support and ongoing care is very important to us, and we’re glad you felt confident and well supported throughout your journey. Thank you for your trust in hear.com. We’re always here for you whenever you need assistance, and we truly appreciate the opportunity to be part of your hearing care experience! Curtis, Customer Success Team