hear.comReviews of hear.com

Reply from hear.comSep 15, 2021

Thank you very much for taking the time to leave us a review, Paul. We appreciate your feedback about our services and I will make sure your consultant, Robin hears this positive response. We understand that hearing aids are not only a lifestyle adjustment but also an investment. Because of this, we want to make sure we are with you along this journey. We are thrilled to know you are happy with your hearing aids and they have improved your hearing. Please reach out to us if you need anything. Happy hearing! -Sami, Customer Success Specialist

Reply from hear.comSep 13, 2021

Hello, valued customer! Thank you for taking the time to leave us an online review. We are thrilled to know that you are happy with your hearing aids and able to hear conversations in a room with multiple people again. If you need anything, please do not hesitate to reach out to us. Happy hearing! -Sami, Customer Success Specialist

Reply from hear.comSep 2, 2021

Hi, Ralph! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are enjoying your hearing aids and hearing things you haven't heard in a long time. We appreciate the positive feedback about our professional staff and the awesome experience you had. It always our intention to make our customers experience a positive one as we understand that hearing aids are not only a lifestyle adjustment but also an investment. Because of this, we do our best to be with you throughout your hearing aid journey. If you need anything, please do not hesitate to reach out to us. Happy hearing! - Sami, Customer Success Specialist

Reply from hear.comSep 1, 2021

Hi, Joe! Thank you so much for taking the time to leave us a review! We are very happy to hear that you are extremely pleased with your new hearing aids and that you can hear things you don't remember hearing. Hearing success stories from our customers is what keeps us going. If you need anything from us, please do not hesitate to reach out. Happy hearing! -Sami, Customer Success Specialist

Reply from hear.comAug 30, 2021

Hi, Casey! Thank you so much for taking the time to leave us a review. We are very delighted to know that you enjoyed our services, great staff, as well as your local provider. We understand hearing aids are not only a lifestyle adjustment but also an investment. Because of this, we try to make this experience as easy and convenient for you as possible and never want you to feel pressured. We are happy to know you will be a customer for the foreseeable future. If you need anything, please do not hesitate to reach out to us. Happy hearing! -Sami, Customer Success Specialist

Reply from hear.comAug 23, 2021

Hi, Joan! Thank you so much for taking the time to leave us a review. It is always our intention to get you the best hearing aids that you want and that suit your lifestyle. We appreciate the positive feedback about your consultant, and I will be sure to pass along the kind words. If you need anything from us please do not hesitate to reach out. Happy hearing! ~Sami, Customer Success

Reply from hear.comAug 23, 2021

Hi, Elbert! Thank you so much for taking the time to leave us a review. We are thrilled to hear you were impressed with our hearing aids and that they have improved your hearing. We love success stories like these, hearing about you being able to join in conversations with family and recognizing the voices of your grandkids makes us very happy and is the reason we do what we do. We appreciate the positive feedback about your provider, Emily, and I will be sure to pass along the kind words. If you need anything from us, please do not hesitate to reach out. Happy hearing! ~Sami, Customer Success

Reply from hear.comAug 24, 2021

Hi, Mark. Thank you for taking the time to tell us your concerns. Unfortunately, there was a miscommunication between your sales consultant and the local provider we recommended for you. This provider has multiple locations and you were mistakenly scheduled for the wrong location. We understand your frustrations and I can assure you this will not happen again. Please know that we value all of our customers and did not intend on wasting your time. If there is anything we can do for you, please let us know. Should you wish to return to our services, our doors are always open to you! ~Sami, Customer Success Specialist