Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
Service and providers are great !!! Quick to reply with questions and very informative
Reply from Hello AlphaApr 12, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Christine A.
Alpha was my saving grace and helped me find the perfect weight loss medication 6 months ago and it's been wonderful ever since. I've also used Alpha for other medical needs with success. The medical staff is professional, friendly and available to answer my questions.
Reply from Hello AlphaApr 12, 2023
Hi Christine, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Nicole G.
Alpha has been super quick to respond to my needs, and follow up appointments, including changing pharmacies when needed. Always a great experience, and I highly recommend them for your health care needs!
Reply from Hello AlphaApr 12, 2023
Hi Nicole, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Patricia
Communication and speed has greatly improved.
Reply from Hello AlphaApr 12, 2023
Hi Patricia, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Very professional and quick responses.
Reply from Hello AlphaApr 12, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Beth H.
Joining Alpha has changed my life. I have continued to improve my quality of life both mentally and physically. The Doctors and Nursing staff have been completely transparent and I feel they actually care about what they do. I wish I could find words beyond excellent. Thank you Alpha Health! Respectfully, Beth Harris Centralia, Washington Security Officer Age: 44
Reply from Hello AlphaApr 12, 2023
Hi Beth, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Very long process. Would be helpful to have more support from staff in securing insurance pre-auth. I have had to do all the footwork on this matter. I don’t have to do this with any other doctor- and with them I am not paying them a monthly fee on top of insurance and prescription costs.
Reply from Hello AlphaApr 12, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
Lisa
Customer service & Doctor knowledge is excellent
Reply from Hello AlphaApr 12, 2023
Hi Lisa, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
