Hello AlphaReviews of helloalpha.com

Alpha is great. Affordable, efficient care, and my prescription comes right to my house. Absolutely recommend alpha to anyone considering them!

It's been a great experience, I just don't think the medication is helping? I've started exercising and changed my diet(for the better) and I'm not losing anything. Slightly frustrated, but trusting the process.

So far everything has been pretty good. There were hiccups with my pharmacy understanding the prescription but eventually everything was worked out.

This service is amazing for somebody such as myself who doesn’t have much extra time to physically go to the doctors office! It was easy & delivery of my medications was fast!

BIGGEST waste of money ever!!! And extremely poor customer service! I subscribed yesterday and after being charged I havent spoken to absolutely anyone no doctor has come into contact with me. Ive been trying to cancel my subscription and get a refund, like their own policy states, and no one is answering me in order to do that too. Absolutely unbelievable. For the alpha medical reply: I have messaged you there! no one answers! I need a refund and to cancel my subscription!

I randomly found Alpha searching for an easier way to obtain mental health care. I was tired of waiting three weeks for my doc, feeling like crap for even asking for help, and high payments. In searching I found Alpha and it has changed my life. Switching meds to find what works for you no longer takes years. It easier to talk to someone to let them know issues and if the meds need to be changed at all. This is life changing. The care is affordable and the nurses actually care. I haven't had any crazy payments taken out or been over charged at all. I love them and will use them for anything I can. Online care should have been here 20 years ago.

The nurses are helpful. The mobile site crashes or hangs with relative frequency. I’ve had issues with refills lapsing without notice for both my asthma and anxiety medication, so I’ve been without meds for one to three weeks twice over the past year. When the service is good, it is really good, but when it is frustrating, it is really frustrating.

On my medical questionnaire the company said that I noted experiencing aura with birth control. I corrected it on the paperwork but it didn’t submit so I called to verify the problem. The representative refused to give me any information or change the paperwork even after I had told her it was an error on their end. She said “it’s up to the doctor” so I asked if she could note that I’m currently on birth control and do not experience aura. She responded blankly again “Ok, it’s up to the doctor.” They charged me $25 just to talk and refused to approve the birth control request even after I told them I have been on birth control for years now and stated which kind. It was obvious the representative was not interested in helping me. What resulted was an influx of emails questioning me even after I had repeatedly told them no I have never experienced aura. They then went silent and never responded so I closed my account. Highly do not recommend.