Stacy P.
Alpha Medical has been helpful and…
Alpha Medical has been helpful and convenient. They are easy to work with and informative while giving exceptional care.

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Stacy P.
Alpha Medical has been helpful and convenient. They are easy to work with and informative while giving exceptional care.
River E.
I started my journey with Alpha Medical 20 days ago and was given a prescription within 24 hours. My local pharmacy would not honor the prescription because it was not written by a doctor but by a nurse practitioner. I then went through their pharmacy using my insurance. I put my insurance information in three different times and got pre approved by my insurance each time. However Alpha medical wants another pre-approval or me to upload my insurance again. In reality they want me to pay cash for my prescription, well over a 1000$ a month and for the monthly visits. Please do not use this company, they will give you the run around unless you pay in cash for your prescriptions, even if your insurance is willing to work with them and their pharmacy.
Reply from Hello AlphaJan 7, 2022
Hi River - thanks for writing in. Our sincerest apologies for the frustrations that these issues have caused. Our care team will be reaching out to you in your Alpha patient dashboard regarding this: app.helloalpha.com/messages Please do not hesitate to message us if you have any additional questions or concerns.
Meghan W.
Everyone has been responsive, professional and helpful! Thank you!
Melody
I love my Alpha care medical team! They are always super quick to answer my questions and deliver the best quality care, so I can make informed decisions about my health. Definitely recommend them!
Sou K.
5 Stars 👍 . Very thankful for medical services I needed.
Brianna G.
Somebody stole the package of the prescribed ointment.
Reply from Hello AlphaJan 6, 2022
Hi Brianna - We are happy to assist with the stolen package. Please follow up with us in your patient dashboard https://app.helloalpha.com/messages. Thank you!
Cheryl S.
Awesome service!
Rachel C.
They listened and took action for whatever was needed!